by AllThingsECC.com | Nov 1, 2021 | Comm Center News
A new emergency call center being built in Hilo will improve communications between the county’s police and fire departments.
The center, which began construction Wednesday, eventually will house both fire and police dispatch systems and a fire administration support complex at 540 Kupuna Place, directly next to the Mohouli Senior Housing Project.
The project will cost $25.4 million from the county’s capital improvement budget and is estimated to be completed in early 2023…
by AllThingsECC.com | Nov 1, 2021 | Comm Center News
Eight weeks after a North Texas mother performed CPR on her little boy with the help of a MedStar 911 sender, she met the one she gives the credit for saving her child’s life.
Erin Fennell is the mother of now 11-week-old Parker. The incident happened in early September inside their home. When Parker started crying that day, Fennell said she tried to calm him down, but he quickly became quiet and did not respond.
“He turned purple, which was really, really scary,” Fennell said Friday…
by AllThingsECC.com | Nov 1, 2021 | Comm Center News
Earlier this week, we told you about how some pharmacies are having tougher time filling job openings. Now some dispatch centers in the Tri-State and other parts of the country are reporting shortages recently.
Owensboro-Daviess County dispatchers are training on a new communications system going online later this fall. But dispatch center director Paul Nave says it happens as they work to fill seven openings on their 35 person staff, which has recently gotten tougher.(Paul nave)
Earlier this week, we told you about how some pharmacies are having tougher time filling job openings. Now some dispatch centers in the Tri-State and other parts of the country are reporting shortages recently…
by AllThingsECC.com | Nov 1, 2021 | Comm Center News
CHARLOTTE, N.C. — This article involves commercial content. The products and services featured appear as paid advertising.
National First Responders Day is Oct. 28th – this day honors the heroic women and men who run toward danger every day to help their fellow citizen. From battling the needs of the pandemic and staffing ICU wards to answering calls about forest fires and hurricane damage, first responders endure distressing experiences most people couldn’t easily bounce back from − and unfortunately, sometimes neither do they…
by AllThingsECC.com | Nov 1, 2021 | Comm Center News
Dispatch supervisor Hillary Luff answered two urgent phone calls simultaneously.
One requested medical assistance for an unconscious person and the other detailed an individual trapped in a house fire.
Which call must she respond to first? Who should be deployed? What information needs to be gleaned in a timely manner?
“You have to make that decision and you hope that it’s the right one,” said Luff, a dispatcher with the Bakersfield Fire Department for more than 21 years. “That can be very trying on you.”
Though this particular scenario is only an example, dispatchers make daily split-second decisions akin to this situation. Each decision could determine if a person lives or dies…
by AllThingsECC.com | Nov 1, 2021 | Comm Center News
TWIN FALLS — For 33 years, Clint Sant has answered the call. As an emergency telecommunications specialist, commonly known as a 911 dispatcher, he helps send the appropriate responders to emergencies.
Sant’s career as a first responder began with Lincoln County dispatch. In 1993 he started working for the city of Twin Falls call center part-time. When the center closed in 1996 he worked for SIRCOM dispatch in Jerome until Twin Falls re-opened its center in 2003… READ MORE
