by AllThingsECC.com | Nov 2, 2021 | Comm Center News
Concerns about long waits for an ambulance in some Eastern Kentucky counties hit home for Jim Dockery’s family after he started having chest pains one evening in August.
His longtime companion, Lisa Gibson Koch, called 9-1-1 and her son, Daniel Koch, rushed to Dockery’s house a few miles away in Magoffin County.
After Dockery lost consciousness, Koch, a corrections officer, performed CPR for more than 20 minutes while waiting for the ambulance, said Koch’s wife, Amber. When the ambulance arrived, Dockery, a 62-year-old former mechanic, had no heartbeat…
by AllThingsECC.com | Nov 2, 2021 | Comm Center News
EVANSVILLE, Ind. (WFIE) – The American Medical Response of Evansville community lost a member on Friday.
According to a social media post, Charles Janis passed away after a hard-fought battle with COVID
Charles was the husband of Brittany Janis, an EMT also with AMR Evansville.
The couple has five children…
by AllThingsECC.com | Nov 2, 2021 | Comm Center News
Steve Smith, Public Information Officer for The Albany Police Department sent us a statement.
” All 911 calls continue to be answered thanks to our partnership with the New York State Police and Albany County Sheriff. We are currently training seven new dispatchers who will begin field training next week.”
Smith says the department is currently reviewing 40 new applications and will bring in two new classes of dispatchers in December and February…
by AllThingsECC.com | Nov 1, 2021 | Comm Center News
(NEW YORK) — Some 911 call centers across the country say they are experiencing staffing shortages.
Some centers are struggling with as much as 30% to 50% vacancies, according to reports from the International Academies of Emergency Dispatch.
“We have actually been experiencing much higher staffing shortages throughout the pandemic,” April Heinze, operations director at the National Emergency Number Association, told “Good Morning America.” “It’s actually really starting to kind of take a head.”
For Ashley Bagwell, the mom of 6-year-old Hadlee, experienced the effects of those staffing shortages when she couldn’t get through to 911 earlier this month when Hadlee was having a seizure…
by AllThingsECC.com | Nov 1, 2021 | Comm Center News
Industrious inmates are inundating the county’s emergency phone center with non-emergency calls in an attempt to reach outside contacts, and Sheriff James Haywood wants it to stop.
“It’s causing our system to get overloaded. They’re calling back-to-back-to-back-to-back-to back,” he said.
During the last convening of the Sunflower County Board of Supervisors, Haywood informed the members that Parchman’s inmates are placing hundreds of non-emergency calls to the E-911 operators, and it is overwhelming them to the point that they are unable to adequately answer actual emergency calls.
Haywood said, “Inmates are trying to call out on cell phones and they think that they can call out and use a code and dial out…
by AllThingsECC.com | Nov 1, 2021 | Comm Center News
Oct. 30—HANCEVILLE — Although it doesn’t come with more pay or better benefits, the Hanceville City Council showed its support and respect for the work of its 911 operators by adopting a resolution that recognizes them as “first responders.” The resolution is part of a national movement to reclassify public safety telecommunicators from “office and administrative support staff” to first responder status.
“The public safety telecommunicators play a critical role in public safety, homeland security and emergency response along side police officers, fire fighters and emergency medical services,” the resolution says. “The council supports the 911 SAVE Act to properly classify the profession of 911 public safety telecommunicators..
