by ECC Editor | Nov 9, 2021 | Comm Center News
LISBON — County 911 officials continue to look at public-safety answering point (PSAP) consolidation for the county, but funding it could be costly.
Members of the 911 Emergency Service Committee held their quarterly meeting Thursday at the county EMA building, a meeting which included Steve Haberman and Stacy Banker who joined the meeting online from Chicago. Both are from Mission Critical Partners LLC, the company hired to study the idea of consolidating the PSAPs.
Haberman said they had met both virtually and visited in person at the county’s current 911 locations… READ MORE
by ECC Editor | Nov 9, 2021 | Comm Center News
SPARTANBURG COUNTY, S.C. (WSPA) – The workforce shortage continues to impact the lives of many people across the nation.
Dialing 911, in an emergency situation, is a call you never want to have to make.
“Being 911, you are the first, first-responder,” said Tristan Parker, Assistant Training Coordinator for Spartanburg County Communications, 911.
“It’s very stressful at times. People call us at the worst time of their life and we send the best.”
According to Spartanburg County Communications, its call center is operating at a high standard, working day and night to make sure each call is answered within the first ten seconds of it ringing… READ MORE
by ECC Editor | Nov 9, 2021 | Comm Center News
Each year an estimated 350,000 sudden cardiac arrest (SCA) events occur in the United States in an out-of-hospital environment. In 2020, D.C. Fire and EMS reported 964 SCAs in D.C. with only a 4.7% survival rate. An SCA occurs when the heart’s electrical system abruptly malfunctions, and the heart suddenly stops beating normally. It can happen to anyone, at any time. Almost all of these events result in a call for help to 911. Without quick intervention in the form of cardiopulmonary resuscitation (CPR) and defibrillation, death from SCA is certain.
Telecommunicators, such as 911 call takers, are true first responders and a critical link in the cardiac arrest chain of survival… READ MORE
by AllThingsECC.com | Nov 8, 2021 | Comm Center News
YATES COUNTY — A statement released Nov. 1 by Yates County Sheriff Ron Spike revealed that one of the most valued members of the Sheriff’s Office and her husband have both died from complications of COVID-19.
“It is with deep regret that we announce the passing of Yates County 911 Chief Dispatcher Sandra L. Smith, age 52, who died this afternoon November 1, 2021 at Geneva General Hospital from respiratory failure due to Covid-19 complications. Sandra is a huge part of the Yates County Sheriff’s Office family, and will be greatly mourned and missed by staff and friends… READ MORE
by AllThingsECC.com | Nov 8, 2021 | Comm Center News
FAIRMONT — Marion County residents can now report an emergency by texting 911 instead of making a phone call.
The Text-to-911 service was first available to a limited number of cities across the country in 2014. Since that time, the service has become more widely available, and software developers have combined other emergency services into an all encompassing platform.
Director of Marion County Department of Homeland Security Chris McIntire worked with Zuercher Technologies LLC, to implement the technology here. The system cost Marion County around $180,000…
by AllThingsECC.com | Nov 8, 2021 | Comm Center News
The union that represents E-Comm 911-Dispatcher says the emergency services are facing a major staff shortage and warns that the system is ill-prepared for a major crisis.
BC’s emergency communications experts, CUPE Local 8911, said in a statement that people calling e-comm dispatchers should be connected within five seconds or less for an emergency call, 10 seconds or less for a police emergency call, and three minutes or less less for a police non-emergency call.
However, the lack of staff means that the waiting times for police emergency calls in some cases exceed 20 minutes and the waiting times for non-emergencies exceed five hours…
