Atlanta 911 operations transitioning back into primary facilities after water leak, mayor says (GA)

Atlanta 911 operations transitioning back into primary facilities after water leak, mayor says (GA)

Atlanta Police said a water leak caused the problem on Sunday night.

ATLANTA — Atlanta’s 911 operations are moving back into their main facilities after they were forced to make adjustments due to a water leak at the Public Safety Center Sunday night.

The water leak also impacted calls to Atlanta 311. Mayor Keisha Lance Bottoms thanked the city for its patience in a tweet Monday evening. 

“911 remains operational and is currently transitioning back into their primary facilities,” Bottoms said. “311 is fully up and running…

County approves funding for 911 center upgrades (NC)

Perquimans County is replacing aged-out equipment in the 911 emergency communications center.

The county Board of Commissioners approved budget amendments for the project at the board’s regular meeting Nov. 1.

“We are pleased to be able to proceed with this much-needed equipment upgrade in the 911 Center and appreciate the continued support of the county commissioners to provide quality services for our citizens and visitors,” said Jonathan Nixon, director of Perquimans County Emergency Services.

County Manager Frank Heath explained to the board that the funds are for upgrading the radio consoles in the 911 center…

Year-long 9-1-1 call diversion pilot project now in effect in Toronto (Canada)

For the next year, people in crisis in downtown Toronto who call 911 for help will be better connected with the appropriate mental health supports they need.

Earlier this week, Toronto Police Service (TPS) and Gerstein Crisis Centre (GCC) launched a one-year 9-1-1 Call Diversion Pilot Project.

This new service, which comes in response to calls from the mental health community to reform policing response in this city, will now see crisis workers respond to non-emergency mental health-related calls, instead of police officers… READ MORE