$16 million hardened building proposed to keep emergency services running in major disaster (Canada)

$16 million hardened building proposed to keep emergency services running in major disaster (Canada)

A $16-million disaster-resistant building is being proposed to house and keep intact Greater Victoria’s public-safety infrastructure. The facility would help first-responders to continue operating with minimal interruption during a major emergency.

The board behind the region’s emergency communications system is asking its shareholders to support and help fund the plan.

The Capital Region Emergency Service Telecommunications (CREST) system’s board has already approved entering into an agreement to buy a $1.8-million plot of land in Langford and is seeking approval from its 20 shareholders, which include the region’s municipalities, emergency services and the province to go ahead with design and building…

Murfreesboro Cross-Trains Emergency Dispatchers to Handle Medical Related 911 Calls for Help (TN)

Murfreesboro Cross-Trains Emergency Dispatchers to Handle Medical Related 911 Calls for Help (TN)

Murfreesboro Emergency Communications Center (ECC) has cross-trained and certified 9-1-1 operators in Emergency Medical Dispatch (EMD). Dispatchers can now provide lifesaving and safety instructions to callers and patients before medical help arrives on the scene, including Telecommunicator CPR (T-CPR).

The 9-1-1 medical call for help is answered and processed within Murfreesboro’s ECC. Dispatchers share the information with Rutherford County Emergency Medical Services dispatchers and Murfreesboro Fire Rescue medical responders through an enhanced computer-aided dispatch interface between the city and county.  The process saves valued time during life-threatening emergencies…

The island of Guam is transforming its Emergency Response capabilities with Next Generation 9-1-1 technology and Caliber’s state-of-the-art CAD and Mobile solutions

As the westernmost point and Territory of the United States, Guam’s unofficial motto is “Where America’s Day Begins.” It will also be where the first 9-1-1 calls on a calendar day will be dispatched using Caliber’s Computer-Aided Dispatch solutions.

After a thorough evaluation process, the Guam Fire Department (GFD) announced the award and notice to proceed with Tyto Government Solutions (Tyto) to upgrade from the existing obsolete E9-1-1 system and deliver Next Generation 9-1-1 (NG9-1-1) equipment, technology, and services. The NG9-1-1 system will give emergency call takers and first responders an accurate and comprehensive view of incidents, improved caller location, enhanced mapping, decision support tools, and more. Among the project’s various components, Caliber Public Safety, a Tyto GSI partner, will deliver the Computer-Aided Dispatch (CAD) and Mobile solutions, including PocketRescue™ – a smartphone application enabling access to mission-critical information… READ MORE

Tehama County Sheriff’s Office finds a workaround to have dispatch 24 hours again (CA)

Tehama County Sheriff’s Office finds a workaround to have dispatch 24 hours again (CA)

TEHAMA COUNTY, Calif. – The Tehama County Sheriff’s Office dispatch center can once again handle calls 24 hours seven days a week, but it doesn’t come without a workaround.

As of Nov. 12, the department only has six dispatchers, according to Zachary Backus, the president of the Tehama Deputy Sheriff’s Association.

Four of those six are fully trained including a Deputy Coroner who is temporarily filling in. The other two dispatchers are still being trained.

Dispatchers there are expected to work 12-hour shifts each. And that’s because they handle a variety of calls including fire, medical, and crime…

Improved Response: New dispatch system launches Tuesday (KY)

After more than two-and-a-half years of planning, the Owensboro-Daviess County 911 dispatch center will switch to a modern computer-aided dispatch and records management system this week, when the system goes online Tuesday.

The new computer-aided dispatch, or CAD, system replaces technology that has been in use for more than 20 years. The upgraded system will provide new services to officers and first responders, while making it easier for officers to file reports.

But will the new system result in better outcomes for officers, responders and for people calling for assistance and help? Officials at agencies that rely on computer-aided dispatch say the system will make law enforcement officers safer, while providing information so responders can better assist people in an emergency…

Eau Claire hiring 911 dispatchers (WI)

EAU CLAIRE, Wis. (WEAU) – More people are needed to be on the other end of the line when someone calls 911.

The City of Eau Claire is looking to hire several 911 dispatchers in its Communications Center.

In addition to answering emergency calls throughout Eau Claire County, they answer the Eau Claire Police Department’s non-emergency line.

The Communication Center’s manager, Dena Clark, said being a dispatcher is way to help people without putting yourself physically in harms way out in the field… READ MORE