Detective Jimmy Martinez is one of many Tucson cops who work overtime as 911 operators. The practice helps PSCD keep up with calls and get to the most important ones as quickly as possible.
City data shows the time it took for 911 operators to answer calls in Tucson fell short of the national standard throughout most of 2021, a problem that officials said is mainly driven by understaffing and an influx of new trainees.
The Star compared Tucson’s 911 “ring times” to a standard set by the National Emergency Numbers Association, which requires 95% of 911 calls to be answered within 20 seconds of receiving a call…
WORCESTER, Mass. – Ernest Patient is a dispatch supervisor in the Worcester Emergency Communications Department. He says every 9-1-1 call a dispatcher answers is different.
What You Need To Know
Massachusetts dispatchers are considered clerical workers
State lawmakers are discussing a bill give dispatchers the same internal benefits as first responders
The Massachusetts Communications Supervisors Association is in support of the bill
The Association says the change would help dispatchers get better access to mental health services…
ATLANTA — The Atlanta Police Department’s E911 Communications Center suffered a power outage on Monday. While operations were uninterrupted throughout the outage, this is the second incident to occur at the center within just as many weeks.
Commanders moved operations to Fulton County’s center when the power outage struck the E911 Communications Center on Tuesday afternoon, the Atlanta Police Department said in a statement… READ MORE
The NSW Ambulance service has upgraded the Far West Project 25 ( P25) radio network with improved coverage and network performance for critical communication operations.
NSW Ambulance has more than 6000 staff, including paramedics, doctors, nurses and corporate personnel, who provide communities with emergency health care and support, clinical care, and rescue and retrieval services across the state. Each year, one in six people in the state receive care from NSW Ambulance, with a call for help every 26 seconds1. April 2021 marked 125 years of the operation for the NSW Ambulance service…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
