North Bend transfers 911 dispatch service to Coos Bay (OR)

NORTH BEND, Ore. – A nationwide shortage of telecommunicators hits home as emergency officials look to solve dispatching issues in North Bend.

“It does take a period of time to get a dispatcher trained and certified and up to the level that they can actually function in a solo capacity,” Coos Bay Police Chief Chris Chapanar said.

On Tuesday, interim Police Chief Gary McCullough and Fire Chief Jim Brown got the green light from the City Council to transfer dispatch services to Coos Bay… READ MORE

Fort Sill implements new service allowing emergency texts to 911 (OK)

Fort Sill implements new service allowing emergency texts to 911 (OK)

FORT SILL, Okla. (KSWO) – A new service at Fort Sill now lets you text 911 if you’re having an emergency.

It’s extremely simple to use, you text 911 what your emergency is and your location and it will go right to a dispatcher, along with the latitude and longitude of your phone’s location. They’ll be able to send first responders to you while asking you questions about the emergency to learn more.

As technology evolves, so does the need for new ways to get emergency services…

Fayette public safety radio upgrades near completion (GA)

Fayette public safety radio upgrades near completion (GA)

The SPLOST-funded overhaul includes repairs and improvements to seven current sites and the installation of additional towers and equipment shelters in Tyrone and in eastern Fayette along Hilo and Mud Bridge Roads. The “looped microwave” network will integrate fire station alerts with the 37 tornado warning system sirens.

The county has purchased 277 mobile radios for use in public safety vehicles, and another 424 portables ones that will be carried by officers. Twelve new StarGate dispatch consoles are being installed in the radio room and emergency operations center…

Magen David Adom creates computer-aided dispatch system for Hatzalah South Florida

Magen David Adom creates computer-aided dispatch system for Hatzalah South Florida

Magen David Adom’s groundbreaking technology, which powers the emergency dispatching systems in Israel for medical emergencies and the National Fire Rescue Service as well as for the EMS system in the Philippines, is now being used in the United States.

The computer-aided dispatch (CAD) system developed by MDA—Israel’s national paramedic and Red Cross service—uses artificial intelligence (AI) to instantly locate and dispatch the nearest first responders and ambulances to a medical emergency…

Help is on the way: Efforts aim to improve response times, draw more into Erie County’s EMS (PA)

When a person calls 911 with a medical emergency in Erie County, they are likely unaware that it can sometimes be a challenge to find an ambulance that is staffed to respond.

While there are dozens of paid and volunteer EMS services in Erie County, there are times when some of those agencies don’t have enough people to answer a call, according to officials who have been studying the state of fire and EMS services in the county.

Finding an agency that is staffed and can respond can take time and add precious minutes to an emergency call, said John Grappy, the county’s public safety director…

Four Wireless Carriers Settle FCC 911 ‘Sunny Day Outage’ Investigations – Tech Giants

Four Wireless Carriers Settle FCC 911 ‘Sunny Day Outage’ Investigations – Tech Giants

On Friday, the Federal Communications Commission’s (FCC) Enforcement Bureau issued a press release announcing that it resolved allegations against AT&T Corp. and AT&T Mobility LLC, Lumen Technologies Inc. (formerly CenturyLink), Intrado Safety Communication Inc., and Cellco Partnership, doing business as Verizon Wireless, over the communications providers’ compliance with the agency’s 911 reliability rules during 2020 network outages. The companies have agreed to pay a total of over $6 million and implement compliance plans, the FCC said…