by ECC Editor | Jan 11, 2022 | Comm Center News
ROCHESTER, N.Y. (WHEC) — If you call 911 in Monroe County you may not get an ambulance. The City of Rochester, Monroe County and AMR have launched a Nurse Navigator program. Certain non-life-threatening injuries or illnesses may now be routed to a licensed nurse.
For months, News10NBC has been reporting on overcrowded and overburdened emergency rooms in and around Monroe County which has had a cascading effect on ambulance companies. The hope is this program will ease the burden on all emergency services… READ MORE
by AllThingsECC.com | Jan 11, 2022 | Articles, Comm Center News
A career in public safety is not about being a hero in the spotlight, but the fact is that first responders often find themselves in the “starring role” of many incidents, some traumatic. And while the type of first responder in the spotlight will differ from incident to incident depending on the type of emergency at hand, there is one branch of emergency services that rarely finds itself the focus of attention: emergency telecommunicators.
Despite the significant level of responsibility dispatchers bear in any type of emergency event, they are essentially invisible. Their lack of on-scene presence often makes them more of a disembodied information source than a team member. This invisibility can lead to several issues, including a lack of post-incident analysis and debriefing…
by AllThingsECC.com | Jan 11, 2022 | Comm Center News
All 911 calls to the town of Abington are now going through the Holbrook Regional Emergency Communication Center.
Emergency calls to the Abington Fire Department already were going through the regional dispatch center; the Abington Police Department switched to the center on Jan. 3, according to a press release.
The regional center also handles emergency calls and dispatch for Canton, Holbrook, Rockland, Sharon, and Whitman police and/or fire departments, and the Norfolk County Technical Rescue Team…
by AllThingsECC.com | Jan 11, 2022 | Articles, Comm Center News
Our results demonstrate that more precise emergency medical dispatching, measured as dispatch priority, accuracy, and medical condition, was not obtained when an EMD had the support of an RN. EMDs working without an RN dispatched most of the calls with the two highest priorities, while when supported by an RN, the proportion of Priority 1 calls was substantially lower. Concordance in the assessment of priority was higher between the EMD and ambulance when the calls were assessed by the EMD alone. Undertriage was observed more often in calls assessed by an EMD with support from an RN…
by ECC Editor | Jan 11, 2022 | Comm Center News
Bucco Saluting Role of 9-1-1 First Responder Dispatchers Clears Senate
The Senate today advanced bipartisan legislation sponsored by Senator Anthony M. that would retitle emergency operators as 9-1-1 first responder dispatchers.
“In an emergency, the dispatcher becomes the lifeline between those in distress and the first responders answering the call,” said Bucco (R-25). “These hard-working, highly trained individuals dedicate their lives to helping others, but their heroics are unseen and seldom acknowledged.”
The legislation (A-3804/S-1590) was approved by the Assembly in March and now moves to the Governor’s desk for review… READ MORE
by AllThingsECC.com | Jan 11, 2022 | Comm Center News
CORPUS CHRISTI, Texas — The Bishop Police Department announced in a Facebook post that they are working with the Corpus Christi Police Department’s MetroCom Division to temporarily transfer their public safety communication functions over to CCPD’s dispatch center after their communications division was heavily affected by COVID-19.
Bishop PD said late last week, one of their public safety telecommunicators was transported to the hospital by ambulance. They now remain hospitalized with what has since been confirmed to be COVID-19 related health issues…
