Former 911 dispatcher, 73, helps police catch scammers: ‘I usually hang up’ (NY)

Former 911 dispatcher, 73, helps police catch scammers: ‘I usually hang up’ (NY)

A 73-year-old woman from Long Island helped New York police arrest a man who allegedly tried to scam her by posing as a bailiff on Thursday. She previously worked as a 911 dispatcher.

Nassau County first contacted the woman, claiming to be her grandson, who said he was in jail and needed to contact her attorney. police The department wrote in a statement shared newsweek,

Then, the woman got a second call from a man claiming to be her grandson’s lawyer, who said she needed $8,000 to post her bail…

Debt of gratitude owed all medical first responders (MI)

Within minutes after area residents or visitors to our community call Lapeer County 911 Central Dispatch to report a medical emergency, help is on the way. To the individuals, family members or passersby who placed the 911 call it matters little what colors or whose agency name is on the side of the ambulance, fire truck, or first responder units that show up on scene sirens blaring and lights flashing.

What matters most is that help gets there fast when minutes can be the difference between life and death without medical intervention. Maybe it’s a stroke, a heart attack, an opioid overdose, a suicide attempt, a vehicular or farm-implement accident or an industrial mishap at a local manufacturing facility…

Fort Collins 911 dispatcher helps deliver baby girl (CO)

FORT COLLINS, Colo. — At just a week old, Addalyn Clarken already has quite the story to tell.

“Not to be graphic, but she was coming,” her mother Jill Clarken said. “There was no waiting.”

It was last Saturday when Jill and her husband John called 911 after realizing Addalyn was entering this world sooner than they expected, and they didn’t have time to get to a hospital.

“There was a pretty urgent need to get some help because we weren’t going anywhere,” Jill said…

Jefferson City Police Department looks to new incentive program to fill vacancies (MO)

With personnel shortages at about 20 percent in some areas of the Jefferson City Police Department, city officials — like many employers today — are running into hurdles when it comes to recruiting and retaining employees, specifically police officers and communications operators.

However, city staff hopes a new incentive program will attract more potential hires and alleviate those hiring issues.

The Jefferson City Council unanimously approved a resolution Tuesday authorizing the police department to reinvest unexpended funds from the department’s personnel services budget in recruitment and retention incentives for police officers and communications operators…

Detroit 911 Improving Citizen and Community Services with NICE Inform (IL)

Detroit 911 Improving Citizen and Community Services with NICE Inform (IL)

Detroit 911 Center operates 24 hours a day, 365 days of the year, serving 639,000 city residents within a 143 square mile area, and responding to over a million police, fire and emergency medical calls from the public annually. (Courtesy of the Detroit Fire Department Communications Division)
Detroit 911 Center operates 24 hours a day, 365 days of the year, serving 639,000 city residents within a 143 square mile area, and responding to over a million police, fire and emergency medical calls from the public annually. (Courtesy of the Detroit Fire Department Communications Division)

Through this transformation, the 911 center expects to improve productivity, enhance staff performance and satisfaction and provide better service to citizens and communities.

Staffed by 30 highly trained licensed Public Safety Emergency Medical Technicians and Medical First Responders, the Detroit 911 Center operates 24 hours a day, 365 days of the year, serving 639,000 city residents within a 143 square mile area, and responding to over a million police, fire and emergency medical calls from the public annually…

Challenges at 911 dispatch centers revive talks of consolidation on the North Coast (OR)

Jan. 21—After more than 20 years of on-and-off discussions about consolidation, Astoria and Seaside are evaluating whether to combine emergency dispatch centers.

Sheriff Matt Phillips said the Clatsop County Sheriff’s Office has strongly supported the concept for years and believes a single countywide 911 dispatch center would be in the best interests of the public and emergency responders.

Staffing shortages at Astoria’s dispatch center reached a critical point last fall, prompting the city to temporarily move operations to Seaside…