Updating C-K’s 911 system a pricy task (Canada)

by | Jan 27, 2022 | Comm Center News

hange is on the way for the delivery of emergency 9-1-1 services in Chatham-Kent.

Mandated by the Canadian Radio and Television Commission with a 2025 deadline, the switch will see a new ‘Next Generation 911’ (NG 911) digital system replacing the out-dated analog system currently in use.

At the Jan. 17 Chatham-Kent council meeting, Holly Barkwell of the Barkwell Holland group, presented councillors with the results of a recent municipal 911 needs assessment conducted by the company… READ MORE

FCC Announces Final Group of COVID-19 Telehealth Program Awards

by | Jan 27, 2022 | Articles, Comm Center News

WASHINGTON, January 26, 2022—The Federal Communications Commission today approved an additional 100 applications for funding commitments totaling $47.89 million for its COVID-19 Telehealth Program.  This is the FCC’s sixth and final funding announcement of approved Round 2 applications.  The FCC’s COVID-19 Telehealth Program supports the efforts of health care providers to continue serving their patients by providing reimbursement for telecommunications services, information services, and connected devices necessary to enable telehealth during the COVID-19 pandemic…

Miami-Dade Police Department Public Safety Telecommunicator Selected As The Florida Sheriffs Association 2022 Dispatcher Of The Year

Miami-Dade Police Department Public Safety Telecommunicator Selected As The Florida Sheriffs Association 2022 Dispatcher Of The Year

by | Jan 27, 2022 | Comm Center News

Police Dispatcher Sanchez’s quick response, calming demeanor, attention to detail, and teamwork during a stressful and constantly evolving incident is what makes her an exemplary professional and her efforts are to be commended. She embodies Miami-Dade Police Department’s core values of integrity, respect, service, and fairness.
Police Dispatcher Sanchez’s quick response, calming demeanor, attention to detail, and teamwork during a stressful and constantly evolving incident is what makes her an exemplary professional and her efforts are to be commended. She embodies Miami-Dade Police Department’s core values of integrity, respect, service, and fairness.

TALLAHASSEE, FL – The Florida Sheriffs Association (FSA) is pleased to announce that Police Dispatcher Rebeca Sanchez of the Miami-Dade Police Department has been selected as the 2022 Dispatcher of the Year. Each year, this award is presented at the FSA Winter Conference to an officer who has demonstrated exceptional service in the line of duty. The award is sponsored by L3Harris Technologies.

Police Dispatcher Rebeca Sanchez began her career at the Miami-Dade Police Department in 2004, and is a communications training officer who specializes in training and evaluating new employees in all aspects of the position. During her career, she has earned 23 letters of commendation for professionalism, dedication to duty, teamwork, and effort, and received a nomination for Employee of the Quarter in 2015…

Brunswick police’s first communications officer retires after 35 years (ME)

Brunswick police’s first communications officer retires after 35 years (ME)

by | Jan 26, 2022 | Comm Center News

Sonia Moeller Photo courtesy of the Brunswick Police Department

Sonia Moeller, the Brunswick Police Department’s first communications officer, retired Tuesday after 35 years serving the community as a 911 dispatcher.

For more than three decades, Moeller’s voice is what Brunswick residents heard when they called 911. She, alongside her fellow dispatchers, was responsible for sending callers whatever emergency services they needed and keeping the caller calm before help arrived…

Quicker response times, less headache for dispatchers, with opening of Greenfield Ambulance (NY)

Quicker response times, less headache for dispatchers, with opening of Greenfield Ambulance (NY)

by | Jan 26, 2022 | Comm Center News

From left: Paramedics Elmer Santiago and Ken Brooks and EMTs Tiffany Lucia and Jordan Beadnell join recently retired Greenfield Supervisor Daniel Pemrick and current Greenfield Supervisor Kevin Veitch outside the new Greenfield Ambulance building on Tuesday, Jan. 25, 2022.

GREENFIELD — Residents in Greenfield are benefitting from the town’s investment in Greenfield Ambulance, a partnership with Corinth EMS that has resulted in quicker response times by the ambulance company, town officials said Tuesday.

Greenfield Ambulance, headquartered at 14 S. Greenfield Road, is a 24-hour, seven-day-a-week, shared services partnership with Corinth EMS. The renovated building opened New Year’s Day and is staffed at all times with an emergency medical technician and paramedic, with both an ambulance and a first response vehicle…

Senior Police Telecommunicator uses her passion to encourage, uplift Houston area officers (TX)

Senior Police Telecommunicator uses her passion to encourage, uplift Houston area officers (TX)

by | Jan 26, 2022 | Comm Center News

HOUSTON – It’s been a tough week for our men and women in blue in Houston and Harris County.

A senior police telecommunicator at the Houston Emergency Center is helping make a difference in officers’ daily routines and encouraging them in a special way.

“Good morning Westside unit,” Leticia Terrell said to officers who were being dispatched to calls of service.

That’s the voice of Sr. Police Telecommunicator Terrell.

“I dispatch the officers. I’m the voice in the car,” Terrell said…