by AllThingsECC.com | Feb 3, 2022 | Comm Center News
HUDSONVILLE, Mich. — Watch what your children take to bed.
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A western Michigan couple was startled to hear their 3-year-old son speaking with a 911 dispatcher from his bedroom on an old Apple watch they believed was deactivated, WOOD-TV reported.
Leon Hendrix, a former reporter for the television station, was one of the stunned parents. He was chatting with his sister on his phone and his two boys were tucked into bed and asleep — or so he thought…
by AllThingsECC.com | Feb 3, 2022 | Comm Center News
CUYAHOGA COUNTY, Ohio (WJW) – The FOX 8 I-Team found 911 lines tied up in snowstorms with people asking for a tow truck or “Where are the plows?”
We listened to recordings of 911 calls from the last big snowstorm. The calls came in to the Cuyahoga County dispatch center. They were transferred to police departments throughout the county.
Heavy snow brings an avalanche of calls into 911, but not all for emergencies…
by AllThingsECC.com | Feb 3, 2022 | Comm Center News
By: Melissa Morreale
The Flagler County Sheriff’s Office (FCSO) added a new technology platform to its arsenal of technology being used in the Sheriff’s 9-1-1 Dispatch Center called RapidSOS. This technology better enables dispatchers obtain caller locations and other data quicker.
RapidSOS is an emergency response database. One of the many features is the Emergency Health Profile, which is a free service allowing users to create an Emergency Health Profile that can be accessed in a medical emergency. RapidSOS partnered with the American Heart Association, American Red Cross, and Direct Relief to provide responders vital information during emergency situations…
by AllThingsECC.com | Feb 3, 2022 | Comm Center News
In its first year of operation, the four-town emergency communications center located on High Rock Road in the F. Gilbert Hills State Forest has embraced a range of technological features that help first responders serve area residents on a daily basis.
According to Robert Verdone, executive director of the Southeastern Mass. Regional Emergency Communications Center (SEMRECC), these sophisticated software applications swiftly analyze data collected from prior incidents to improve operational readiness and rapid response…
by AllThingsECC.com | Feb 3, 2022 | Comm Center News
Mark Huckleberry made an impassioned plea for his 911 dispatchers at Tuesday’s Mansfield City Council meeting.
During the employee relations meeting, when council was considering increasing pay ranges for some city employees, Huckleberry told members about the dire situation in the 911 office. He is the operations supervisor.
Huckleberry asked council to increase the number of dispatchers to 21. There currently are 11. He also asked members to increase the pay grade from 14 to 16…
by AllThingsECC.com | Feb 3, 2022 | Comm Center News
The Lyon County Emergency Communications Center will become the first 911 center in the state to utilize a text message-based instruction and quality assurance service.
The Lyon County Commission approved the purchase of a year’s subscription to CueHit, a program offered by PowerDMS. LCECC director Roxanne Van Gundy said the service provides several benefits, such as passing along follow-up information to callers after they have hung up with 911…
