Lucas County’s 911 consolidation runs into early issues (OH)

TOLEDO, Ohio — It’s been four months since Lucas County’s eight regional 911 call centers were consolidated into one central hub at the 911 Regional Council of Governments in Central Toledo.

So far, Sylvania’s director of public safety says the new system is experiencing some growing pains. However, both city leaders and county 911 officials say they’re working together to improve operations.

“When you bring in that many agencies together, you just have to change some of those procedures and everybody has to adapt to each other,” Sylvania Director of Public Safety Kevin Aller said… READ MORE 

Kentucky bill would help fund new suicide prevention hotline

A recently introduced Kentucky House bill would fund the state’s implementation of a simplified suicide prevention hotline through a tax on mobile phones.

Kentucky’s legislation proposes a 70-cent mobile phone tax on all monthly mobile phone bills, phone cards, additional minutes and the sale and recharging of prepaid phones, starting Jan. 1. The structure is similar to taxes taken out for 9-1-1 services. 

Banta also said that often people having a mental health crisis – or their friends or loved ones – call 9-1-1 because it’s the number they know… READ MORE 

Yankton Dispatcher Set To Retire After Nearly 3 Decades (SD)

Doug Hanson is about to accomplish a first for Yankton.

Today (Thursday), after a 28-year career as a dispatcher, Hanson, 56, is set to retire from the position, the first person to do so in the county’s history.

Public service has always been Hanson’s calling.

“I must’ve always known I was going to get in the field to help people,” he told the Press & Dakotan. “I joined the Vermillion Fire Department when I turned 18 and was still a senior (in high school).”

He said he served with the Vermillion Ambulance for eight years, his career taking a different trajectory than what he’d first anticipated…

Franklin County: Dispatcher Licorish gets stork award (PA)

You could say that local 911 dispatcher Jamal Licorish is a “stork.”

At least he acted in lieu of the popular bird last year when he helped bring a new Franklin County resident into the world.

This week he won a “stork” award for his role in the birth of that baby boy last fall. Licorish is a shift supervisor at the Franklin County Emergency Services call center.

Franklin County Commissioners joined the Emergency Health Services Federation (EHSF) in recognizing Licorish this week…

New approach aims to improve efficiency and response time for Fargo air ambulance (ND)

(Fargo, ND) — A new approach is being used to get Fargo’s air ambulance to emergency scenes more quickly.

“At the time of the 9-1-1 call, the dispatchers at the Red River Regional Dispatch Center will determine whether it’s an appropriate emergency for a helicopter and dispatch the helicopter at that point so that can save us up to 15 minutes,” said Tim Meyer, Senior Director for FM Ambulance.

Meyer oversees the helicopter that is based at Sanford Health in Fargo.  He says dispatchers have adopted the protocol “Air Med Auto Launch”…

Police are switching to digital communications (ME)

ELLSWORTH — The Hancock County Sheriff’s Office and Regional Communications Center (RCC) are the latest local agencies to switch to a digital communication system, joining much of the rest of law enforcement — and the world — in going digital.

Like the Ellsworth police and fire departments and, well before that, the Maine State Police, the Hancock County first responder agencies will go from analog to digital this spring.

Ellsworth implemented a new Digital Mobile Radio (DMR) system over 2019 and 2020 after “determining major failures in the 30-plus-year-old analog system” late in 2017, City Manager and Police Chief Glenn Moshier said…