by ECC Editor | Mar 17, 2022 | Comm Center News
Whenever a Montanan needs to call 9-1-1, the only concern is getting help and getting it fast. Data about the caller is the backbone for a quick and accurate response. What’s their location and who needs to respond?
Throughout the country, state 9-1-1 programs are transitioning to Next Generation 9-1-1 (NG9-1-1). This modernized 9-1-1 system relies on GIS data to quickly and accurately route emergency calls to the correct 9-1-1 call center. This transition requires significant coordination with local data providers to pull together information such as addresses, roads, and the boundaries of the cell centers, law enforcement, fire and emergency medical services… READ MORE
by ECC Editor | Mar 17, 2022 | Comm Center News
ROCK SPRINGS – The Joint Powers Combined Communications Center annual report was presented during the Rock Springs City Council meeting on Tuesday, March 15.
Executive director of the Joint Powers Combined Communications Board Rick Hawkins was at the meeting to present the annual report.
“In 2018, we implemented a computer system, and in fact several systems, that allow us to track incoming and outgoing phone calls, radio traffic, calls for service assigned to police, fire and medical,” Hawkins said. “That started in late 2017. So, our first full year’s data is from 2018… READ MORE
by ECC Editor | Mar 17, 2022 | Comm Center News
The 911 Oversight Board gathered March 8 with the agenda items being future funding possibilities and the expansion of services to a neighboring county.
The board gathered in the Nodaway County Commissioners’ office with updates from the subcommittee that studied the potential funding of the county-wide service. Presently, Nodaway County and the City of Maryville are allocating close to $225,000 each for the operations of the Northwest Missouri Regional Communications Center. The Nodaway County Ambulance District is also adding dollars to the operations. The final piece of revenue is the shrinking telephone tax linked to landlines in the county. Last year’s budget, which was the first year of operation, saw expenses add up to over $741,000… READ MORE
by ECC Editor | Mar 17, 2022 | Comm Center News
On March 1, the Tioga County Sheriff’s Office received re-accreditation for its E911 Emergency Communications Center after an assessment by the New York State Sheriffs’ Association – Public Safety Answering Point Accreditation Program.
This re-accreditation is valid through June 2025. The New York State Sheriff’s Associate Accreditation program is designed to establish and promote standards, which are widely considered to be prudent and effective for operating an Emergency Communications Center. It provides formal recognition that an organization meets or exceeds all 71 of these quality standards, which cover four major areas of the organization: administration, training, technology and operations… READ MORE
by ECC Editor | Mar 17, 2022 | Comm Center News
The Durango – La Plata Emergency Communications Center recently installed a system that uses new technology to help reduce emergency response time.
“Seconds matter in our line of work, ” Derrick Walker, 911 Communications Director said.
The RapidSOS program, which went live March 9, allows 911 dispatchers to locate a caller immediately and usually within 15 feet or less of their location.
“We are now able to reduce seconds, and sometimes minutes, off our response times. Ultimately, improving response time and saving lives, ” Walker said… READ MORE
by AllThingsECC.com | Mar 17, 2022 | Articles, Comm Center News
We will be attending the International Wireless Communications Expo (IWCE) trade show next week so there won’t be time to publish an issue of the Advocate. We will be back the following week and share our take on IWCE 2022.
Last September, IWCE held a “placeholder” conference. It was a good event with many great educational sessions, but the exhibit area was very small as was the crowd. Even so, IWCE 2021 was the best it could have been given the pandemic conditions at the time…
