by AllThingsECC.com | Mar 16, 2022 | Comm Center News
The West Central Joint Dispatch Center, which is based in Jacksonville but handles emergency communications for several west-central Illinois counties, has been recognized as an Accredited Center of Excellence for its emergency fire dispatching — making it one of just two in the state.
The designation by the International Academies of Emergency Dispatch has been given to just 60 fire dispatch centers in the world.
Phil McCarty, the West Central Joint Dispatch Center’s 911 coordinator, said the award was a “clear result” of the work put forth by the employees during stressful scenarios…
by AllThingsECC.com | Mar 16, 2022 | Comm Center News
By the Editorial Board
St. Louis city’s response times for 911 calls are slowly improving but are nowhere close to where they need to be. In what we suspect are the vast majority of cases, when citizens place a call to 911, they are experiencing some kind of crisis and very often face life-and-death consequences that require a fast yet measured response from the person on the other end of the line. The stakes are too high for the city to let those callers down by putting them on hold or failing to respond in the kind of efficient, professional manner the callers deserve…
by AllThingsECC.com | Mar 16, 2022 | Comm Center News
DULUTH, MN. (KBJR) – More than $1 million in federal money is heading to Duluth soon, most of it to improve the city’s 911 system.
Minnesota Senators Amy Klobuchar and Tina Smith announced the funding on Monday.
It’s part of a recently signed appropriations bill and Duluth’s 911 system will receive $750,000.
According to Duluth Police Chief, Mike Tusken, the funding will allow Duluth PD to modernize its policing tactics…
by AllThingsECC.com | Mar 16, 2022 | Comm Center News
The Jackson Police Department (JPD) has 48 positions budgeted in dispatch communications, yet only 32 of those are filled.
Across the country, police departments struggle to hire enough employees to keep jobs in dispatch communications filled.
“All across the country, it’s challenging for dispatch,” said JPD Deputy Chief Tyrone Buckley. “It’s nothing unique to Jackson..
by AllThingsECC.com | Mar 16, 2022 | Comm Center News
ST. LOUIS, Missouri (KMOV) — When you call 911, you want someone to answer. But as more and more cities struggle to hire dispatchers, concerns grow over safety.
“We’re down to five full-time dispatchers when we budgeted for eight, we’ve been trying but we just can’t find suitable candidates,” explained Bridgeton Mayor Terry Briggs.
Briggs recently announced the city plans to outsource their dispatch to St. Louis County. The proposal will go before the city council this week and if approved, would take effect this coming summer. It could save the city more than $500,000 a year…
by AllThingsECC.com | Mar 16, 2022 | Comm Center News
TUCSON (KVOA) – A year ago, Arizona Gov. Doug Ducey declared an emergency at the border and deployed the Arizona National Guard to assist law enforcement agencies in Southern Arizona.
Now, more than 200 Arizona National Guard members are surging personnel capacity for law enforcement agencies in Southern Arizona.
Southeastern Arizona Communications, or SEACOM, is one agency benefitting from the additional help.
The staffing shortage existed before the pandemic but calls have increased…
