Wake County is switching up how it handles 911 calls, employing nurses to help answer the phones.
People who call 911 for something that only turns out to be a small health problem could end up riding in an ambulance and paying an expensive bill afterward, but the nurse navigation program launching Tuesday could help eliminate costs.
A telecommunicator will decide if the emergency is urgent or life-threatening. If the call is non-life-threatening, the call will be transferred to a nurse navigator, who will help direct the caller to the best medical response… READ MORE
Chicago Police Department SUV blocking an intersection in the Albany Park neighborhood in Chicago.
Lindsay Blanton, CEO of Broadcastify.com and RadioReference.com announced Tuesday morning, February 22, 2022 on the websites’ Chicago Metro Area Discussion forum that the police department will be broadcasting their 13 encrypted zones officially on Broadcastify. Currently there are 13 official zones available on the old (current) radio system. Apparently the official broadcasts from the City of Chicago recently appeared before a member on the forum posted, “wow 13 official live scanner audio feeds on Broadcastify (referring to Chicago). Most of the feeds on Broadcastify in the United States are available from unofficial volunteers who use radio scanners to provide and upload of local police and/or fire communications. TV news stations frequently use audio recordings from Broadcastify to support their news reports…
PITTSBURGH (KDKA) — They’re the vital link between victims in need of help and their first responders, but 911 dispatchers said months of mandatory 12-hour shifts have put themselves and the public at risk.
“They’re doing the best that they can do, but you all know what can happen when folks are extremely tired and still under stressful situations. The 911 jobs are among the most stressful jobs in the county,” said Al Smith, SEIU business agent.
Contract negotiations between the SEIU representing the dispatchers and the county appear to be at an impasse, and the dispatchers are holding a vote to authorize a one-day strike on March 12 -— the day of Pittsburgh’s St. Patrick Day Parade…
Arlington 911 dispatcher at the county’s Emergency Communications Center (via Arlington County)
Arlington County is developing an alert system aimed at improving its emergency response to behavioral health crises.
The aim of the system, dubbed the Marcus Alert, is to keep people in crisis — due to a mental illness, substance use disorder or intellectual and developmental disabilities — from being arrested and booked in jail.
It comes from the Marcus-David Peters Act, which was signed into law in late 2020 and is named for Marcus-David Peters, a 24-year-old biology teacher who was killed by a police officer in 2018 while experiencing a mental health crisis…
Last month, an alarm went off in a historic building in Arlington National Cemetery after a sprinkler pipe broke. An emergency signal was sent to the U.S. Park Police dispatch center in southeast Washington. But the dispatch center receives security alarms on a separate computer in a closed room adjacent to the dispatchers, and no one heard it. Instead of notifying the fire department and cemetery staff, no one was alerted, resulting in flooding which damaged the building and historical artifacts, an inspector general’s report released Friday said…
SANTA CRUZ — The Santa Cruz County emergency response dispatch center has its thumb on the pulse of regional police and fire trends, documenting the second year of the pandemic’s impact on local services in its latest report.
The Santa Cruz County Regional 9-1-1 Annual Report for 2021 was released Thursday during a regular board meeting for the agency, better known as Netcom. The 25-year-old joint powers authority, based in a call center high in DeLaveaga Park, dispatches emergency calls for ambulance and city and county police and fire services, with the exception of the Scotts Valley Police Department. It also serves several agencies in San Benito County…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
