by AllThingsECC.com | Mar 21, 2022 | Comm Center News
WACO, Texas (KWTX) – A Bosque County woman has been arrested after calling over 50 times Bosque County Dispatch in non-emergencies calls.
Bridget Nicole Beard made the calls March 19 to dispatch and would not speak when asked if there was an emergency.
Bosque County Sheriff’s Office communications personnel and deputies were able to locate Beard who used a cell phone to make the calls on Norway Street in Walnut Springs.
Deputies determined that no emergency existed…
by AllThingsECC.com | Mar 20, 2022 | Comm Center News
Law enforcement agencies throughout Mohave County could get more than a half-million dollars in upgrades this year, with the help of state grant funding.
The Mohave County Board of Supervisors is scheduled today to vote on a modified 911 operations budget for the 2022 fiscal year. The $587,698 increase would cover the costs of upgrading emergency dispatch systems used by county law enforcement, as well as by the Lake Havasu City, Bullhead City and Kingman Police Departments – and the Colorado City Marshal’s Office…
by ECC Editor | Mar 19, 2022 | Comm Center News
A person calling 911 during an emergency may be too excited and may not be clear when talking to a dispatcher about where to send help. Or they may just need some reassurance that help is on the way.
Recently, the Warren County Communications Center launched a text messaging service to keep callers updated on the status of their emergency and a number to call for followup or other information.
Melissa Bour, Warren County Communications Center director, said when someone is having an emergency, that person may not be thinking clearly. However, if they see a text message, they can see it and call the number to clarify the emergency information… READ MORE
by ECC Editor | Mar 19, 2022 | Comm Center News
MADISON CO., Ala. (WAFF) – We know it’s been a struggle for many businesses to build back employees as we’re moving out of the pandemic, but for some professions, the need is more critical than others.
The Madison County 911 center has been working to hire more dispatchers for months. The director for the center wants to stress that although they are shorthanded right now, 911 calls are getting answered.
He is hoping to cut down on the ring times, and get more people to join the team. He describes the center as a positive, family environment with great insurance benefits. And says the pay rate is competitive and they are considering bumping it up higher… READ MORE
by AllThingsECC.com | Mar 19, 2022 | Comm Center News
MILWAUKEE (CBS 58) — During the pandemic we’ve seen many industries put out a call for more workers.
Few are as urgent as the need for more 911 operators right here in Milwaukee.
Better efficiency, and some stress relieved.
This is what the future looks like inside Milwaukee’s emergency call center with a full staff of 911 telecommunicators…
by AllThingsECC.com | Mar 19, 2022 | Comm Center News
DORCHESTER COUNTY, S.C. (WCSC) – By September 2022, people living in Dorchester County could start reaping the benefits from an upgrade in the county’s computer aided dispatch program, known as CAD.
County officials said this investment of nearly $1,000,000 in federal aid will help improve emergency response times.
The director at the 911 dispatch center said the current CAD system is out of date and hasn’t been updated in over 15 years. County officials said with how much and how fast the tri-county area is growing, this update in dispatch is much needed…
