by ECC Editor | Mar 17, 2022 | Comm Center News
The Durango – La Plata Emergency Communications Center recently installed a system that uses new technology to help reduce emergency response time.
“Seconds matter in our line of work, ” Derrick Walker, 911 Communications Director said.
The RapidSOS program, which went live March 9, allows 911 dispatchers to locate a caller immediately and usually within 15 feet or less of their location.
“We are now able to reduce seconds, and sometimes minutes, off our response times. Ultimately, improving response time and saving lives, ” Walker said… READ MORE
by AllThingsECC.com | Mar 17, 2022 | Articles, Comm Center News
We will be attending the International Wireless Communications Expo (IWCE) trade show next week so there won’t be time to publish an issue of the Advocate. We will be back the following week and share our take on IWCE 2022.
Last September, IWCE held a “placeholder” conference. It was a good event with many great educational sessions, but the exhibit area was very small as was the crowd. Even so, IWCE 2021 was the best it could have been given the pandemic conditions at the time…
by AllThingsECC.com | Mar 16, 2022 | Comm Center News
The West Central Joint Dispatch Center, which is based in Jacksonville but handles emergency communications for several west-central Illinois counties, has been recognized as an Accredited Center of Excellence for its emergency fire dispatching — making it one of just two in the state.
The designation by the International Academies of Emergency Dispatch has been given to just 60 fire dispatch centers in the world.
Phil McCarty, the West Central Joint Dispatch Center’s 911 coordinator, said the award was a “clear result” of the work put forth by the employees during stressful scenarios…
by AllThingsECC.com | Mar 16, 2022 | Comm Center News
By the Editorial Board
St. Louis city’s response times for 911 calls are slowly improving but are nowhere close to where they need to be. In what we suspect are the vast majority of cases, when citizens place a call to 911, they are experiencing some kind of crisis and very often face life-and-death consequences that require a fast yet measured response from the person on the other end of the line. The stakes are too high for the city to let those callers down by putting them on hold or failing to respond in the kind of efficient, professional manner the callers deserve…
by AllThingsECC.com | Mar 16, 2022 | Comm Center News
DULUTH, MN. (KBJR) – More than $1 million in federal money is heading to Duluth soon, most of it to improve the city’s 911 system.
Minnesota Senators Amy Klobuchar and Tina Smith announced the funding on Monday.
It’s part of a recently signed appropriations bill and Duluth’s 911 system will receive $750,000.
According to Duluth Police Chief, Mike Tusken, the funding will allow Duluth PD to modernize its policing tactics…
by AllThingsECC.com | Mar 16, 2022 | Comm Center News
The Jackson Police Department (JPD) has 48 positions budgeted in dispatch communications, yet only 32 of those are filled.
Across the country, police departments struggle to hire enough employees to keep jobs in dispatch communications filled.
“All across the country, it’s challenging for dispatch,” said JPD Deputy Chief Tyrone Buckley. “It’s nothing unique to Jackson..
