by ECC Editor | Mar 26, 2022 | Comm Center News
WOOD RIVER— Equipment upgrades to Madison County’s 911 call centers will take longer than necessary because AT&T has fallen behind.
At Wednesday’s Emergency Telephone System Board meeting, Madison County 911 Director Dana Burris said the installation of the new equipment— which has been in the works for more than a year and had been delayed because of supply chain issues — has fallen slightly behind because of delays by the phone company in circuit testing… READ MORE
by ECC Editor | Mar 26, 2022 | Comm Center News
The Glenview Public Safety Dispatch Center operates in a large, yet dark and quiet room on the second floor of Glenview Village Hall. There, dispatchers at work — headsets on — seemingly glow under the plethora of computer screens and television monitors throughout the room.
The Glenview Journal was granted rare access last week to tour the Glenview Public Safety Dispatch Center and see its dispatchers in action.
Dispatchers, also called telecommunicators, are often unseen, but are in many ways the first to respond to an emergency. They are the first to make contact with those who, just seconds before, may have experienced the worst moments in their lives, facing crime, injuries, fires, or other emergencies… READ MORE
by AllThingsECC.com | Mar 25, 2022 | Comm Center News
Austin Partners with Williamson County for Automatic Aid in Fire Dispatch
On February 15, 2022, the City of Austin, with partners in Williamson County, went live with a system that extends Automatic Aid for fire dispatch. The new system, Tellus, is an interface that brings together disparate Computer Aided Dispatch (CAD) systems to share information. This allows City of Austin Fire dispatchers to see where the units belonging to Georgetown, Cedar Park, and Round Rock fire departments are located when dispatching for an incident. The CAD system will automatically dispatch the closest unit, regardless of jurisdiction…
by AllThingsECC.com | Mar 25, 2022 | Comm Center News
March 24 (UPI) — Police in Ohio are reminding the public not to call 911 about their fast food disputes after a woman used the emergency number to complain about her KFC order.
The Euclid Police Department said Chagrin Valley Dispatch 911 received a call on Tuesday from a woman who told a dispatcher she did not receive enough chicken at the KFC drive-through.
The woman said she had paid for eight pieces of chicken, but only received four…
by AllThingsECC.com | Mar 25, 2022 | Comm Center News
A former supervisor in the Town of Tonawanda Police Department’s 911 center – accused of an extensive pattern of sexual assault and harassment of female co-workers – faces up to 10 years in prison after pleading guilty to charges Thursday.
Brett A. Rider, 48, of Kenmore, pleaded guilty to two counts of attempted rape and one count of sexual abuse, all felonies. The crimes occurred between 2009 and 2019…
by AllThingsECC.com | Mar 25, 2022 | Articles, Comm Center News
LAS VEGAS—AT&T supports the notion that in-building systems supporting first-responder communications on FirstNet should meet public-safety-grade requirements for coverage and resiliency, but questions remain about the business model for building owners that are expected to provide most—if not all—of the funding.
Steve Devine, AT&T’s director of public-safety policy and strategy for FirstNet, said that in-building coverage requirement for FirstNet on 700 MHz Band 14 spectrum should mirror the requirements that fire codes have for land-mobile-radio (LMR) systems, not just a typical in-building commercial deployment. This would require additional hardening of the systems and mandate coverage in areas of structures where public-safety works…
