by AllThingsECC.com | Mar 19, 2022 | Comm Center News
That was the case for a local woman during that shooting spree earlier this week in the Foothills. One woman said everything was actually unfolding near her home. She picked up the phone, tried 911 and 242-COPS, but no luck.
“I was calling 911, unfortunately, there must be a problem in this city, because I could not get through. They put me on hold. I hung up, called 242-COPS, same thing. So I think that department, there needs to be some money allocated to that department. Because I’m not the only one,” said one woman who did not want to give her name…
by AllThingsECC.com | Mar 19, 2022 | Comm Center News
Some police officers are able to work full careers without ever having to unholster their service weapons on a call, says Derrick Walker, director with the 911 dispatch center in Durango. But not one day goes by that any of them could have done their jobs without their radios.
And to improve on that all-important tool in law enforcement, the Durango-La Plata County Emergency Communications Center recently integrated a new 911 call-tracking system called RapidSOS…
by AllThingsECC.com | Mar 19, 2022 | Comm Center News
HARTINGTON — Cedar County’s 911 system will be getting a major upgrade later this fall.
The county is preparing for what’s known as Next Generation 911 – new technology that allows the public to share videos, images and text messages with 911 call centers. The new technology also enables 911 centers to communicate with each other. Cedar County will join five other entities to connect their 911 centers through fiber optics.
The Cedar County Commissioners signed an interlocal agreement to join Dakota, Madison, Stanton, Dixon and Knox in a fiber optic 911 network at its meeting last week. The entities were chosen to form the network because they have compatible equipment to make it happen, said Emergency Manager Kevin Garvin…
by AllThingsECC.com | Mar 18, 2022 | Comm Center News
The Warren County Communications Center recently added texting software to help reassure callers to 911 that help is on the way.
“After we looked into it and had a demonstration, we thought this would work great here as well,” she said.
Warren County implemented the first phase of this project on March 7, allowing the caller to receive updates about their incident while it is active…
by AllThingsECC.com | Mar 18, 2022 | Comm Center News
The Piscataquis County Emergency Management Agency wants to see more residents use an app it launched less than a year ago for alerts and emergency planning — even though it remains difficult for some to access it.
Last month, Piscataquis County Commissions decided to dedicate American Rescue Plan Act funds to radio communications upgrades for the county’s emergency responders rather than invest them in broadband. Although the commissioners’ decision and the EMA’s attempt to grow its app appear to conflict, the Piscataquis Emergency Management App is meant to reach an audience that doesn’t receive traditional emergency alerts broadcast via television and radio, Director Jaeme Duggan said…
by AllThingsECC.com | Mar 18, 2022 | Comm Center News
The West Central Illinois Joint Dispatch has earned national recognition for being one of the best of the best.
West Central Joint ETSB 911 has been recognized by the International Academies of Emergency Dispatch® (IAEDTM) as an Accredited Center of Excellence, or ACE, for emergency fire dispatching.
The IAED said in a press release today, that West Central Joint ETSB 911 is the 60th Fire ACE in the world. West Central Joint ETSB 911 is one of only two Medical Fire ACEs in Illinois. There are now 29 Medical / Fire ACEs in the world…
