1-in-4 calls to Halton 9-1-1 are mistakes in Burlington, Milton, Oakville (Canada)

Another two dozen happened today (Feb. 25) following the Amber Alert and Halton Regional Police want to reduce that number.

Halton police are asking residents to be mindful of how they store their electronic devices as new emergency features on both iOS and Android devices are contributing to the concerning trend where high volumes of ‘false’ 9-1-1 calls are being made.

Today’s influx of calls was primarily as a result of people trying to turn off the alert and inadvertently activating the Emergency SOS feature… READ MORE

‘It just doesn’t make sense’: Safety advocate on former head of DC 911 system’s return to post

‘It just doesn’t make sense’: Safety advocate on former head of DC 911 system’s return to post

D.C. Mayor Muriel Bowser has announced that Karima Holmes will be returning to the Office of Unified Communications as acting director, less than two years after an audit determined the city’s 911 system fell short of national standards.

Bowser made the announcement Thursday afternoon, saying Holmes would be returning to the post she held from 2015 until her resignation in Jan. 2021.

The mayor’s statement said that Holmes was a “seasoned public safety professional and a recognized emergency communications industry leader” for the past 20 years…

Some Connecticut police departments experiencing technical issues with emergency 911

Some Connecticut police departments experiencing technical issues with emergency 911

Police stations say to call the “routine” phone number if you have trouble reporting an emergency.

HARTFORD, Conn. — Multiple police departments in the state say they are experiencing problems with their emergency 9-1-1 calls. 

Two town police departments, Waterbury and Trumbull, have reported difficulties in receiving calls from the 911 system.

Connecticut State Police say it’s an issue that AT&T is working on. “AT&T 911 Resolution Center had been made aware of a possible issue affecting sites on Viper 3…” read a message forwarded to FOX61 by state police. “If you attempt to call 9-1-1 and are unable to connect please call your local PD or barracks routine line…

The County has plans to build a new EOC and 911 Center in Sapulpa (OK)

The plans for a new Emergency Operations Center were first addressed by Creek County Commissioners back in August of 2021 when the feasibility study was sent. Now, the designs for the building are back. The new building designs include a covered carport area for election board members that need to unload or load things into their cars. There are plans for a lobby and restrooms, but the commissioners want to expand the building and shrink the parking lot from the presented designs. They want to include parking in the front that would allow people to park there for the Collins building as well…

City council approves agreement to share costs for new regional 911 network (NE)

City council approves agreement to share costs for new regional 911 network (NE)

Coming on the heels of Madison County’s dispatching merger with Norfolk, a new regional approach to dispatching is taking place across the Northeast Nebraska region.

Norfolk Police Chief Don Miller explained the new approach Tuesday evening to the Norfolk City Council. Nebraska is transitioning to Next Generation 911, an initiative aimed at improving public emergency communications services in a growing wireless mobile society…

Westfield Fire using new app to save time during emergencies (IN)

The Westfield Fire Department launched a free app this week to allow residents to share information about their household to help fire personnel respond better in the event of an emergency.

Westfield Fire has been working with technology partner First Due to release Community Connect, an application focused on protecting residents and their property in the most effective way possible during an incident or major disaster. Users create a profile and enter property and occupant information, which is then made available to the department at the time of dispatch…