Haaga named February Tele-communicator of the month (KS)

911 Emergency Communications Dispatcher Shannon Haaga is Dickinson County’s February Telecommunicator of the Month. 

Haaga received a certificate and pin for her “excellent work” in February, according to 911 Emergency Communications Director Emily Nichols. 

“It’s just a way of saying, ‘Hey, you did a great job and I want everyone to know’,” Nichols explained. 

Haaga, who has worked as a Dickinson County dispatcher for five years, is the first person to be honored as telecommunicator of the month. During her time with the county, Haaga has grown to be an “excellent public telecommunicator,” Nichols said…

New radio system delivers waves of improvement (VA)

“The new system is a shared communications tool for various community organizations including the Orange County Sheriff’s Office, County of Orange Fire and EMS, Orange County Public Schools, volunteer fire & EMS agencies, the police departments of Orange and Gordonsville, Lake of the Woods Security and the Central Virginia Regional Jail,” said Stephanie Straub, Assistant County Administrator for Operations and one of the project managers…

Cobb’s E911 Director Receives Director of the Year Award (GA)

The Cobb County Department of Emergency Communications is proud to announce that our Director, Melissa A. Alterio, was chosen to receive the honor of Director of the Year at this year’s Georgia Emergency Communications Conference, presented by the Georgia chapters of APCO and NENA. This award is presented to “…the individual that performs the duties of the Director in recognition of their accomplishments in encouraging, motivating and supporting their employees” (GECC 2022 Website).

Cobb County Department of Public Safety’s Director, Randy Crider was present at the ceremony, held in Athens, as well as a host of the command staff and floor personnel from Cobb County 911…

Record calls for Reno dispatch center; how to help when you need help (NV)

RENO, Nev. (KOLO) – Calls to the Reno Public Safety Dispatch Center hit a record in 2021.

With more than 500,000 calls across the Reno area and nearly 550,000 officer/firefighter-initiated calls, the Reno Dispatch team plays a critical role in keeping the community safe.

The dispatch center is the largest full-service, multi-jurisdiction, multi-discipline primary public safety answering point (PSAP) in Northern Nevada. Officials gave the community a behind-the-scenes look inside the dispatch offices… READ MORE

Rock County 911 Center produces another music video (WI)

Rock County 911 Center produces another music video (WI)

The Rock County Communications Center has produced a fun new public safety music video using the music group Surfaces’ song, “Sheesh” as the theme. The video is one of several produced by the Communications Center in an effort to humanize public safety and engage with our Rock County community. The center’s first video of this type, “Uptown Funk”, was a viral hit and has received nearly 10 million YouTube views to date.

The new video was filmed recently at the Harry Moore Pavilion in Beloit by Drywater Productions of Janesville. A variety of Rock County Public Safety members and Communications Center personnel volunteered to assist in creating this lighthearted project.

Link to video: https://youtu.be/S_q3biEzW3E

Marble Falls Police Department Receives APCO Agency Training Program Certification (TX)

Alexandria, VA – Marble Falls Police Department, TX, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.

Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment…