by AllThingsECC.com | Mar 9, 2022 | Comm Center News
BELTON, Texas (KWTX) – There are fewer 911 call takers and dispatchers to respond to emergency calls at the Bell County Communication Center as a nationwide worker shortage slows down the hiring process.
The Bell County 911 Center in Belton received about 700 calls every day. That is where Cristina Partida has worked for 20 years as a call taker and dispatcher.
“I know its mostly behind the scenes, but you still help people,” Partida said. “You’re the first voice they hear.”
As rewarding as the job can be, the county told KWTX hiring people to be 911 operators has been difficult, especially, with a nationwide worker shortage…
by AllThingsECC.com | Mar 8, 2022 | Comm Center News
WELLSBURG — The Brooke County Commission has approved a $3,050,000 contract with Motorola Solutions to provide equipment for the county’s emergency 911 center and first responders.
The county commissioners said the contract approved Tuesday is for 10 years and includes an upgrade in five years, but the commission may opt out in any year while retaining ownership of the equipment, which will include hardware and software for computer-aided dispatching, phones and radios to be used by first responders…
by ECC Editor | Mar 8, 2022 | Comm Center News
DUBLIN, Ohio (WSYX) —Monday, 911 telecommunicators and members of Hilliard Police were honored by the Kyle Plush Answer the Call Foundation.
The foundation was started by the Plush family in 2018. Kyle Plush, a Cincinnati teen, died after getting trapped in their family van. He made two 911 calls, but the police did not locate him.
911 call takers are the first voice you hear during an emergency.
“The first question we will always ask you is, ‘Where is your emergency?’ We need a location before we can go further with anything,” said Megan Warren, Communication Technician with the Northwest Regional Communication Center… READ MORE
by ECC Editor | Mar 8, 2022 | Comm Center News
PALM BAY, Fla. — They are the eyes and ears for first responders, connecting them with the public needing help, while keeping safe — the demand for 911 dispatchers is growing, and one Space Coast department needs more of them now.
It’s time for Officer Matthew Harris of the Palm Bay Police Department to gear up for patrol.
Harris, who is a a SWAT team member and recovery team diver, has been on the force for two years.
Right now he’s assigned to cover the southwest part of the city and knows when he’s on shift he has to be prepared… READ MORE
by ECC Editor | Mar 8, 2022 | Comm Center News
As of March 17, all smartphones sold in the European Union must be leveraging Galileo signals in addition to other GNSS for calls to the European 112 (E112) emergency number.
Using Galileo enhances pinpointing locations of 112 calls in Europe, resulting in faster response times and more lives saved, according to the EU Agency for the Space Programme (EUSPA).
The 112 emergency number is operational in nearly all EU Member States, as well as other countries. People in danger can call it 24/7 to reach the fire brigade, medical assistance and the police… READ MORE
by ECC Editor | Mar 7, 2022 | Comm Center News
Flagler County Sheriff Rick Staly and representatives of the Flagler County Sheriff’s Office (FCSO) have accepted re-accreditation honors for the FCSO Communications Center. The presentation took place during the 2022 Florida Telecommunications Accreditation Commission (TAC) meeting at the World Golf Village in St. Augustine on February 24.
The FCSO successfully completed an onsite assessment for re-accreditation in January. Sheriff Staly, FCSO Director of Communications Christina Mortimer, Accreditation Supervisor Michele Bagnoli and Accreditation Assistant Marilenn Punsalan helped coordinate the visit by the TAC Assessment Team… READ MORE
