by AllThingsECC.com | Mar 30, 2022 | Comm Center News
Axon announced that the Fresno Police Department, a Major City Chiefs Association member, is now live on Axon Dispatch, a computer-aided dispatch system (CAD) platform built on modern cloud technologies.
Fresno PD benefits from Axon’s suite of innovative technology products, including TASER energy weapons, body-worn cameras, evidence management, Axon Records and now Dispatch.
Axon Dispatch is a robust CAD system built on modern cloud technologies designed to enhance 9-1-1 call centers. Fresno PD receives nearly one million 9-1-1 calls each year to its Communication Center and requires a modern CAD system capable of reliably handling its call volume and call diversity while being user-friendly…
by AllThingsECC.com | Mar 30, 2022 | Articles, Comm Center News
Public-safety aerial drone initiatives provide an ever-growing level of situational awareness to first responders, but many of these programs could be undermined by rules designed to ban the use of drones from China-based DJI because of national-security concerns, according to panelists speaking at IWCE 2022.
Tony Loperfido, a sergeant with the technical operations unit of the Miami Beach Police Department, said that the Florida Department of Management Services (DMS) has directed public-safety agencies to only buy drones from five American manufacturers—not from DJI, which dominates the U.S. drone market today…
by AllThingsECC.com | Mar 30, 2022 | Comm Center News
National Telecommunicator Week is the second week in April. This week is set aside each year to celebrate and recognize all telecommunicator/dispatchers.
There are presently 14 dispatchers at Texas County 9-1-1. These dedicated men and women are members of your communities. There are dispatchers of all ages, with different backgrounds. They are dedicated beyond belief, putting the safety of the citizens above their own. They work shift work 24 hours a day. Even though the classification for dispatch is non-essential 9-1-1 has not shut down. There is no closing time, and there has not been a closure due to the pandemic…
by AllThingsECC.com | Mar 30, 2022 | Comm Center News
The Louisville Metro Police Department responded to questions and concerns Tuesday about its decision to move to an encrypted communication system that would delay police radio communications broadcast on police scanners.”We don’t want to impede on people having access to information,” LMPD Assistant Chief Paul Humphrey said. “What we want to do is make sure that when people do arrive at our scene, that we can protect them.”The radio transmissions will now be available on an app called Broadcastify and will be delayed by 15 minutes.”This delay is designed to make sure that we can secure a scene, secure people and victims and potential suspects, and have enough time to get resources there to contain things as opposed to preventing access to information,” Humphrey said…
by ECC Editor | Mar 29, 2022 | Comm Center News
WASHINGTON COUNTY, MN — A Washington County 911 telecommunicator who answered as a Wisconsin mother was giving birth in her car in Woodbury last week is being lauded by the county’s sheriff.
Vicki Herrmann picked up the phone when Baily Bieniek-Phelps and her husband, Tim, called 911 around 11 p.m. March 20 from the Interstate 94 off-ramp for Radio Drive and Inwood Avenue.
“Even though the baby was already ‘out,’ Vicki was ready to help,” the Washington County Sheriff’s Office said in a Facebook post, crediting Herrmann for calmly walking Tim through “how to tie off the umbilical cord using a shoelace… READ MORE
by ECC Editor | Mar 29, 2022 | Comm Center News
CANTON – Dial 911 on your cellphone in Canton earlier this month and you’d talk to a second dispatcher before police or firefighters could head your way.
Cellphone-placed emergency calls in the city were answered by Stark County dispatchers and then transferred to city dispatchers. The process often meant the caller had to repeat the information and calls could get dropped during the transfer.
And with an estimated 80% of emergency calls coming in from cellphones, dispatchers were transferring many calls.
Now, the vast majority of 911 cellphone calls in the city go directly into the Canton’s emergency communications center or CanCom… READ MORE
