Emergency call operators have to deal with a lot of stress on the job.
On a typical day, they may have to deal with medical emergencies or crimes in progress. But most go their entire careers without themselves stepping into the role of midwife.
Not 38-year-old Katie Jenkins. The York County 911 call-taker recently helped deliver twins.
“We never know what’s going to be on the other end of that phone,” Jenkins said Monday. “Hopefully, we’ll get to deliver more babies…
Sherman, Texas — Eric M. Bridges, Executive Director of Texoma Council of Governments (TCOG) announced today the success of TCOG’s annual Texoma Texoma Regional 9-1-1 Telecommunicators Banquet. On Thursday, March 10, telecommunicators within the region were awarded for the important role they play in public safety. “Telecommunicators are the critical link between those in need of emergency services and those that provide emergency assistance. The Texoma region is fortunate to have such devoted and dedicated telecommunicators,” stated Beth Eggar, TCOG’s 9-1-1 Program Manager… READ MORE
FirstNet has been an “undisputed success” for AT&T, growing 60% in 2021 to generate $1.7 billion in revenue for the carrier giant that has been contracted to build and maintain the nationwide public-safety broadband network (NPSBN), according to an AT&T official.
Rasesh Patel, chief product and platform officer for AT&T Business, also updated the coverage statistics for FirstNet users during a presentation made yesterday during AT&T’s virtual Analyst and Investor Day event…
HARRISONBURG, Va. (WHSV) – The Harrisonburg-Rockingham Emergency Communications Center (HRECC), or 911 center, is looking to hire six full-time communicators to assist with emergency and non-emergency calls.
You do not need any experience and they will give you training.
“It can sound a little intimidating, but there’s nothing to be afraid of. We provide all of the training and we’ll be with you every step of the way until you feel comfortable, and we feel comfortable you being alone on the operations floor,” Alan Pineda, a Shift Supervisor at HRECC, said…
AUSTIN (KXAN) — South by Southwest is here and so are the crowds.
“Thousands upon thousands of more people coming to Austin,” said Lt. Ken Murphy, the head of emergency communications with the Austin Police Department.
“Instead of overloading those sectors with special events calls, we separate them out, so we just have the regular calls going to the regular radio channels,” said Murphy. He also said emergency communications can’t pull from outside agencies like patrol does, because the systems are too different…
Garfield County’s emergency services operate with 21 people directly responsible for running dispatch but only two speak Spanish, a Garfield County official said to the county’s Latino Community Committee on Wednesday.
“But one isn’t very fluent,” said Tom Holman, Garfield County Emergency Communications Authority operations manager.
Instead, when Garfield County’s 911 dispatch center cannot directly communicate in Spanish, they use a third-party interpretation service…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
