by AllThingsECC.com | Mar 14, 2022 | Comm Center News
For Branch County 911 Director Bob Swick, the search continues to fill dispatchers positions at Central Dispatch.
His office turned to some high-tech tools to screen applicants to fill the high-stress jobs, which are lifelines 24 hours a day, seven days a week, year-round for residents and emergency responders.
“We’ve got some new testing things we’ve picked up and hopefully that’ll help us in our hiring,” Swick told his board this week…
by AllThingsECC.com | Mar 14, 2022 | Comm Center News
Luzerne County’s long-awaited new 911 emergency radio communication system should be operational by July 1 if all construction, installation and testing is completed on schedule, county Interim Operational Services Division Head Fred Rosencrans told council last week.
Rosencrans said he has been working with council members since 2016 to advance and complete the $23.16 million project.
The project’s addition of emergency communication towers and new microwave dishes and antennas will address spotty or nonexistent radio coverage in parts of the 980-square mile, largely mountainous county, he said…
by AllThingsECC.com | Mar 14, 2022 | Comm Center News
FAYETTEVILLE — Dispatchers for the city have continued to answer calls and get emergency responders where they need to go in a timely manner, but it’s been more of a grind than usual, according to the police chief.
The city’s dispatch center experienced high turnover last year. Thirteen of 25 employees quit over the course of the year, prompting supervisors to work the radio, light duty officers to help check information and dispatchers to work overtime, Police Chief Mike Reynolds said. The City Council approved an extra position for the dispatch center in this year’s budget, and now 20 of 26 positions are filled, he said…
by AllThingsECC.com | Mar 14, 2022 | Comm Center News
Would you be willing to pay a $5 annual surcharge to make sure Macomb County’s enhanced 911 dispatch system has the proper technology and trained people to operate it?
The city of Mount Clemens says no.
Macomb County Executive Mark Hackel and his team plan to ask the county Board of Commissioners’ Records and Public Safety Committee on Monday to approve a surcharge on each phone line per month to assist 911 agencies in providing their services…
by AllThingsECC.com | Mar 14, 2022 | Comm Center News
ST. LOUIS — City leaders are tapping police officers to work overtime in the understaffed 911 dispatch center, an attempt to address the 40% of 911 callers in St. Louis still being put on hold in recent months.
Under the plan, the 10 newest graduates from the St. Louis Police Academy and seven experienced officers who volunteered are undergoing a month of training to be able to answer 911 calls.
The department’s police cadets, a training program for people ages 18 to 20 who are too young to become officers, have also been trained to take 911 calls, public safety director Daniel Isom told the Post-Dispatch last week…
by ECC Editor | Mar 12, 2022 | Comm Center News
It shouldn’t have to be stated, but calling 9-1-1 is for emergencies only.
Emergencies like medical issues and car wrecks, fires and crimes. You know, real emergencies.
We’ve all heard stories of people calling this special number for mundane reasons. I’ve heard of people calling for emergency services because they need their toenails clipped and they are elderly and diabetic. Or the calls on a neighbor because their grass is too high… READ MORE
