The work-from-home evolution sparked by the ongoing COVID-19 pandemic two years ago wasn’t just limited to the commercial sector; many telecommunicators also found themselves suddenly logging in from the couch.
“The pandemic has caused more of a need for remote and backup dispatch operations,” said Jack Kelly, vice president of Catalyst Communications Technologies, a company that facilitates radio over internet protocol communications. He was speaking at a talk titled “Work from home alternatives for dispatchers—What the pandemic taught us” at this year’s 2022 International Wireless Communications Expo (IWCE), held this week in Las Vegas, Nevada. The expo started Monday and will continue through Thursday…
The Lyon County Emergency Communications Center is preparing to celebrate National Public Safety Telecommunicator Week and director Roxanne Van Gundy is seeking some help from the community with “Adopt a Dispatcher.”
Adopt a Dispatcher, she said, is a way to help recognize local emergency dispatchers with notes, cards or other small tokens of appreciation…
HANCOCK COUNTY — Indiana requires people to undergo minimum training before they can work in a variety of professions. Law enforcement officers, auctioneers and nail technicians are just a few.
The state did not, however, mandate such preparation for those picking up the phone on the other end of a 911 call. That is, until a law recently went into effect authored by a state senator representing Hancock County with the help of the county’s 911 director…
MADISON, Wis – The Wisconsin NextGen9-1-1 GIS Implementation Plan is now available on the Wisconsin Department of Military Affairs, Office of Emergency Communications (OEC) website.
The newly released Plan was developed as part of a larger NextGen9-1-1 (NG9-1-1) project with OEC and consulting firm, Geo-Comm, Inc. and outlines the tasks necessary at the state and local levels for preparing local Geographic Information Systems (GIS) data for call routing on an NG9-1-1 system… READ MORE
A committee of the Macomb County Board of Commissioners recently gave preliminary approval to a 42-cent per-month surcharge on cell phones for 911 operations, but a scheduled full-board vote on the matter last Thursday was delayed.
The Records and Public Safety Committee on Monday, March 14, approved the assessment in a 9-4 vote. The fee, which amounts to $5 per year, on each cell phone in Macomb County is needed to raise an estimated $3.3 million a year primarily to keep up with advancing technology in the emergency 911 system, officials said…
Mayor Justin Elicker continued filling out City Hall’s top ranks, tapping two new department heads to lead the city’s 911 call center and its programming for elderly residents.
Elicker announced those latest appointments during a Monday afternoon press conference on the ground floor of City Hall.
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.