Flagler County Sheriff’s Office awarded nearly $5.8 million for public safety technology upgrades (FL)

BUNNELL, Fla. — The Flagler County Sheriff’s Office has received nearly $5.8 million in state grant funding to upgrade emergency communications, law enforcement technology and other public safety equipment, the agency announced Wednesday.

The funding, awarded through the Florida Department of Law Enforcement, will cover the cost of the upgrades without requiring funding from Flagler County property taxpayers, according to the sheriff’s office.

County to use virtual phone assistant for non-emergency calls – Oregon Observer (WI)

A change is coming to Dane County’s non-emergency operations. Dane County Public Safety Communications (PSC), will soon be deploying AVA, Aurelian’s virtual assistant for non emergency calls.

According to a county news release, the deployment ensures telecommunicators can prioritize active incidents, medical emergencies and other lifesaving work that only trained telecommunicators can do. Residents seeking non-emergency services should call 608-255-2345.

‘We have to hear the screams’: Calif. dispatchers address the mental toll of the job – Police1 (CA)

FRESNO, Calif. — It’s the calls for help when a child is drowning that stay with Matt Mendes, a Fresno County Sheriff’s Office 911 dispatcher who has worked his way up to supervisor.

Dispatchers rarely get closure after sending an officer to a scene, he said.

“We have to hear the screams and the cries for help. We have to make up the scenarios in our heads,” Mendes said. “I do think that we have it tough. We may not see the bodies, but we still have to hear it.”

In the face of rising costs for public safety services, the city of Fairview has more than doubled a monthly fee in the second year of its existence.

Beaumont PD turns to AI to help manage 911 calls | News | recordgazette.net (CA)

 

The Beaumont City Council has approved a three-year service agreement with Axon Enterprise for artificial intelligence-assisted dispatch software designed to help the Police Department manage increasing calls for service while improving emergency communications.

 The council voted June 16 to authorize the city manager to execute the agreement for Axon’s Prepared AI dispatching software.