by ECC Editor | Apr 1, 2022 | Comm Center News
SHASTA COUNTY, Calif. — Shasta County’s primary dispatch service, ShasCom, is understaffed and looking for dispatchers.
ShasCom is a joint-powers agency that works with Redding police and fire, Anderson Police, Shasta County EMS, and the Shasta County Sheriff’s Office. Of the 39 dispatch jobs they can fill, ShasCom currently has seven openings.
It’s a challenging task to fill these positions, and the job itself is not for the faint-hearted. But ShasCom is hopeful they can find those motivated to keep the public safe… READ MORE
by ECC Editor | Apr 1, 2022 | Comm Center News
The Florida Department of Management Services (DMS) announced today that it has trained more than 500 public safety personnel in the state using a professional development training program developed with Mission Critical Partners (MCP). The program has hosted 25 virtual training workshops to educate regarding Next Generation 911 (NG911) trends, standards, and best practices, while also providing hands-on learning opportunities that enable personnel to excel in their environments… READ MORE
by AllThingsECC.com | Mar 31, 2022 | Comm Center News
BENTONVILLE — The City Council on Tuesday approved items in connection with a bond issue that passed last April.
The council voted to award a contract to RACOM for a public safety radio system. The initial cost to build and implement the system is $6.5 million. The total 15-year cost of ownership is $12.4 million, which includes $5.9 million in maintenance fees for years four through 15, according to council documents.
The project includes a radio system manufactured under the Association of Public-Safety Communications Officials Project 25 standard, or commonly known as “P25,” that improves city interoperability and also creates multi-agency communication on a shared radio channel, according to the bentonvillebond.com website…
by AllThingsECC.com | Mar 31, 2022 | Comm Center News
A language barrier has been removed for non-English speakers who need to contact 911 dispatchers in an emergency.
Vigo County Central Dispatch has added a language enhancement to the Text-to-911 system, director Vickie Oster said Wednesday.
People can now send text messages in their native language directly to 911 for help, and the text will be automatically translated for the dispatcher. As the dispatcher responds, it will be automatically translated back into the native language of the individual…
by AllThingsECC.com | Mar 31, 2022 | Comm Center News
The bill followed on an 11Alive investigation that found dozens had needed assistance at Atlanta’s airport while 911 operators were barred from giving instructions.
by ECC Editor | Mar 31, 2022 | Comm Center News
SHARON, Pa. (WKBN)- Contacting 9-1-1 is now more accessible than ever.
In Mercer County, residents are able to now get ahold of 9-1-1 by texting. However, this does not mean this should be the first option to use.
The texting option should only be used if someone is hard of hearing, unable to speak or is in a dangerous situation… READ MORE
