Emergency dispatchers are seldom seen by residents, but they can be a vital lifeline for sending help in people’s worst moments.
“I like being that nice voice of calm,” said Katie Spanski, a Clay Township dispatcher.
St. Clair County Central Dispatch Authority Director Tina Bricker agreed dispatchers are the “calm in the storm” and deserve recognition for being the first point of contact in an emergency.
“They have the patience and compassion while being yelled at from someone upset over what just happened to them or a panicked caller that is unable to state their location,” Bricker said in a written statement…
MONROE, CT — In a joint statement, First Selectman Ken Kellogg and Superintendent of Schools Joseph Kobza announced that construction of a communications tower, in a wooded area on the northern side of the former Chalk Hill School, will start as early as next week.
The project, proposed by ARX Wireless in late 2019, was presented and discussed at numerous public meetings, including meetings held by the Planning & Zoning Commission and Town Council, both of which approved the proposal…
CINCINNATI (WXIX) – Mother nature and maintenance issues disrupted radio traffic for the Cincinnati Police Department Thursday, but the issue still was not as bad as what officers dealt with in 2017, FOP President Sgt. Dan Hils explained.
“What happened last night was they did some system rollovers because they had to do maintenance from the damage to the storm,” Sgt. Hils said. “There was a transformer that blew up.”
Sgt. Hils says there were no system outages, just some delays in transferring calls from the city to the county call center as a backup…
MONROE, CT — Construction is set to begin next week on a new communications tower in Monroe in the wooded area on the northern side of the former Chalk Hill School, according to First Selectman Ken Kellogg and Schools Superintendent Joe Kobza.
“The new tower will provide much-needed cellular coverage to this area of town, including at the school campus, while also allowing the Town to further improve our current public safety radio communications system,” the two wrote in a message to residents on Friday…
Gallatin County 911 released its first annual report on Wednesday, revealing the rapidly growing county is experiencing a continually increasing number of calls to dispatchers.
Gallatin County dispatchers processed 160,492 incoming calls in 2021, a 21.25 percent increase from 2018. 85 percent of the calls resulted in generating a Calls for Service.
“These past 12 months have proven to be challenging as we faced staffing shortages, technological changes, operations upgrades and, like everyone else, a global pandemic,” said Tim Martindale, director of Gallatin County 911…
Hoosiers needing emergency assistance can now text 911 in their native language and have their plea for help immediately translated for a police, fire or ambulance dispatcher.
The Indiana Statewide 911 Board recently announced it has partnered with INdigital to translate text-to-911 messages into English from 108 different languages.
“We’ve already seen the benefits of texting to 911. It allows people in sensitive situations to communicate with law enforcement, and now we are removing the language barriers to those services,” said State Treasurer Kelly Mitchell, chairwoman of the Statewide 911 Board…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
