Did response times prompt big changes at Macon-Bibb E-911 center? (GA)

Did response times prompt big changes at Macon-Bibb E-911 center? (GA)

Macon-Bibb County said it quietly relinquished oversight of the E-911 center and assigned it to the sheriff’s office in early March

MACON, Ga. — Edwin Iwo was at the wheel of his Dodge SUV, cutting through the Vineville neighborhood one Sunday evening in January when the unexpected occurred.

At the stop sign on Belvedere Drive and Ridge Avenue, a Honda Civic slammed into the passenger side of his car. The Civic’s airbags inflated with the crunch of metal. A few minutes later, a woman got out of the crumpled car and sat on the curb…

National Public Safety Telecommunicators Week: Meet Andrea Savage (Canada)

Our 911 Emergency Communications Centre (ECC) is staffed 24 hours a day, seven days a week, 365 days a year. They answer 911 and non-emergency calls while dispatching Police and Fire Services. Not only do our Communicators and Dispatchers answer 911 in an Emergency, but they also ensure the safety of our Officers who are responding to active and evolving situations.

This National Public Safety Telecommunicators Week, April 10-16, 2022, we thank our Communicators and Dispatchers for their vital service. You are the unseen heroes – thank you for ensuring the safety of our Frontline Officers and community members…

Québec Emergency Telecommunications Operator Week – April 10-16, 2022 (Canada)

The largest health communication center in Québec handled 374,186 calls in 2021–2022

MONTRÉAL, April 8, 2022 /CNW Telbec/ – More than 110 emergency medical dispatchers (EMDs) responded to 374,186 calls in 2021–2022, an average of 1,025 calls per day. A peak of 1,653 calls was reached on November 13, 2021! The health communication center, which receives more than 40% of emergency calls in Québec, is an important link in the pre-hospital service chain, and its employees play a key role in responding to people in distress in the Montréal and Laval area…

New recruits for Lenawee County Sheriff’s office; still overworked (MI)

New recruits for Lenawee County Sheriff’s office; still overworked (MI)

ADRIAN — While progress is being made with hiring, the Lenawee County Sheriff’s Office continues to be plagued with staff shortages in all its departments, from road patrol and corrections to dispatch and records keeping.

The Sheriff’s Office reported last month that recruitment and retention was its No. 1 priority. Toward that end, staff members have been busy attempting to achieve this goal, and conditional offers have been extended to numerous applicants for dispatch positions. If all of the candidates successfully make it through the hiring process, the Sheriff’s Office will have a full staff of 20 for central dispatch…

911inform Announces the Release of Location Discovery Solution (LDS) for Ray Baum’s Act 506 Compliance of Legacy Panasonic Telephone Systems in the United States

WALL, NJ / ACCESSWIRE / April 7, 2022 / 911inform, the nation’s leading emergency management platform for Enterprise, announced today the launch of its Location Discovery Solution (LDS) for Panasonic. The 911 inform solution for Panasonic allows Panasonic to protect the investment in their legacy communications systems by providing RAY BAUM’S Act 506 compliant functionality for the existing installed base of Panasonic telephone systems. The 911 inform solution was built off of 911inform’s innovative, and award-winning Location Discovery Solution (LDS) and as integrated into the Panasonic PBX systems, it now provides owners of the existing Panasonic phone systems with the RAY BAUM’S Act compliant functionality as now required under federal law… READ MORE

Tompkins County proclaims Public Safety Telecommunicators Week (NY)

Tompkins County proclaims Public Safety Telecommunicators Week (NY)

National Public Safety Telecommunicators Week is the second full week of April, and in their April meeting this week, the Tompkins County Legislature presented a proclamation marking April 10-16 as Public Safety Telecommunicators Week in the County.

County Legislature Chair Shawna Black presented the proclamation on Tuesday night to Emergency Response Director Michael Stitley…

Two women with the county seal on the wall behind them look on while a man at a podium holds up a proclamation he has just received