When a 911 call is placed, the odds are good that it is one of the most — if not the most — traumatic days of the caller’s life.
It is a reality that is not lost on the person on the other end of the phone in the dispatch room, who may be dealing with a caller who is just a little worked up, or who is yelling and screaming.
The crucial role that dispatchers play in law enforcement is celebrated every year during the second week of April, which is National Public Safety Telecommunicators Week…
This week is National Public Safety Telecommunicators Week, honoring the work in our communities that too often can be taken for granted.”Emergency Services does not operate without 911 telecommunicators,” said Rockingham County Emergency Services Director Rodney Cates. “Every time you see an emergency response, like firetruck with lights, EMS units, a police car or rescue squad, all of those are initiated from the 911 center.”Cates calls the 911 center employees the *first* first responders. “They are the hub of the emergency response system,” Cates said.Rockingham County dispatchers take approximately 500 calls every day and dispatched more than 132,000 emergency calls in 2021…
CHAMPAIGN COUNTY, Ill. (WCIA) — METCAD recently made a Facebook post, congratulating Karen Clevenger for being named the METCAD Telecommunicator of the Year 2022.
According to officials, Clevenger has served METCAD for 24 years in different positions. She started her METCAD career in 1998.
Several members of the TC staff nominated Clevenger for this award, stating that it was because of her contribution in the console room working as a call taker/dispatcher during the recent staffing shortage… READ MORE
The City of Brentwood and the state of Tennessee are celebrating National Public Safety Telecommunicators Week, per a press release.
The week, sponsored by the Association of Public-Safety Communications Officials (APCO) International and celebrated annually, honors the thousands of men and women who respond to emergency calls, dispatch emergency professionals and equipment, and render life-saving assistance to the world’s citizens, per the release…
LAREDO, Tex. (KGNS) – This week, telecommunicators across the nation are being celebrated for their life-saving work.
In Webb County, the sheriff’s office hosted a ceremony on Tuesday, April 12, to honor its telecommunicators. They are on-call 24/7 answering emergency calls. They not only ensure the community receives the help they need, but also make sure deputies and officers return home safely. The work they do is critical for the community.
Maria Dora Ibarra, a telecommunicator for Webb County Sheriff’s Office, remembers one call she answered regarding a couple was driving as a baby was being born: ”I told them to go ahead and stop because we were going to be delivering the baby. So, at that time the female did deliver the baby. The baby was born, and there were no complications with the baby because we did give first aid to the baby. The baby came out, we still proceeded to drive to LMC (Laredo Medical Center), and he was taken care of… READ MORE
Reading, PA – The Pennsylvania Emergency Management Agency (PEMA) today recognized the vital work of 911 telecommunicators during a visit to the Berks County 911 center during National Public Safety Telecommunicators Week, April 10-16.
“Our telecommunicators are highly trained professionals who are the critical link between someone who needs help and the first responders who provide fire, law enforcement or emergency medical services,” said PEMA 911 Deputy Jeff Boyle. “They are the vital first step in any emergency response, and today we are honored to call attention to the work that they do… READ MORE
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
