Idaho dispatchers on the call in times of trouble

Idaho dispatchers on the call in times of trouble

“We’re here to answer the calls when you’re having your worst day,” said Jazmine Eguia, a Nampa Police dispatcher.

NAMPA, Idaho — For 24 hours a day, seven days a week, 911 dispatchers are on the job answering calls for help in emergencies.

“We’re here to answer the calls when you’re having your worst day,” said Jazmine Eguia, an Emergency Communications Officer with the Nampa Police Department.

Eguia has been a dispatcher for 11 years…

Dispatcher Appreciation Week: An inside look at Nampa Police’s 24-hour service (ID)

For 24 hours a day, seven days a week, 911 dispatchers are on the job answering calls for help in emergencies. “We’re here to answer the calls when you’re having your worst day,” said Jazmine Eguia, an Emergency Communications Officer with the Nampa Police Department. Eguia has been a dispatcher for 11 years. “Our days are not typical, they go anything from animal control calls to children locked in vehicles to suicidal subjects to what we call a person down when you don’t know any breathing status, conscious status to cardiac arrests,” she said. Those calls are constant…

Yucaipa’s 911 Dispatcher Chloe Castillo recognized at city council meeting for National Public Safety Telecommunicators week (CA)

Yucaipa’s 911 Dispatcher Chloe Castillo recognized at city council meeting for National Public Safety Telecommunicators week (CA)

During the Yucaipa City Council meeting on Monday, April 11, Yucaipa Fire Chief Grant Malinowski reminded elected officials and public attendees that it was National Public Safety Telecommunicators week and public safety agencies were recognizing their 911 dispatching staff. Chief Malinowski introduced Yucaipa Fire Department’s Chloe Castillo to city council.

“Chloe came to CAL FIRE in 2017 after graduating the Riverside County Sheriff’s Department Police Officer Standards Training Public Safety Dispatching Academy, as well as becoming a certified SWAT tactical dispatcher,” said Malinowski…

Kern County law enforcement honor 911 dispatchers (CA)

Kern County law enforcement honor 911 dispatchers (CA)

BAKERSFIELD, Calif. (KERO) — Law enforcement agencies here in Kern County are honoring its 911 dispatchers through National Public Safety Telecommunicators Week.

The Kern County Sheriff’s Office Dispatch Center operates 24/7 out of this room, answering more than 11,000 calls a week.

They say along with the rest of the sheriff’s office, the dispatch center is short staffed which can affect response times in Kern County…


Visalia civic center price tag triples to $70M. Councilman calls the figure ‘mind-blowing’ (CA)

Visalia civic center price tag triples to $70M. Councilman calls the figure ‘mind-blowing’ (CA)

The Visalia Police & Fire Honor Guard raises the flag on the City's new Emergency Communications Center on Wednesday, September 20, 2017 during the ribbon cutting ceremony. Council members are now considering Phase 2 of the Civic Center project, which has nearly tripled in cost to $70 million.

Members of the Visalia City Council expressed sticker shock at the projected cost of the next phase of its long-planned Civic Center project.

Total costs of Phase 2 of the project, which includes a Public Safety Office Building, evidence lab, and new City Council chambers, will cost up to $70 million, nearly triple the $25 million price tag the council heard at its last major update on the project in August.

Councilman Brett Taylor called the revised figure “mind-blowing” at a recent council meeting. The freshman council member suggested a “second set of eyes” to review the dramatic price tag and compare it to what other local agencies are paying…

Local dispatchers, call takers recognized during state-sponsored week (TN)

NASHVILLE, Tenn. (WTVF) — A group of unsung heroes is getting some recognition this week.

Tennessee Gov. Bill Lee has proclaimed the second full week of April as Public Safety Telecommunicators Week across Tennessee.

During this week, the governor and the Tennessee Emergency Communications Board are honoring those who respond to emergency calls, dispatch emergency professionals and equipment and render life-saving assistance to Tennessee citizens.

At the Metro Emergency Communications Center, Alisa Franklin is coming up on 28 years on the job… READ MORE