Celebrate behind the scenes workers during Telecommunicators Week (IN)

Celebrate behind the scenes workers during Telecommunicators Week (IN)

This week marks a special celebration of 911 dispatchers across the nation.

National Public Safety Telecommunicators Week runs from April 10th to the 16th.

This week-long event is a time to celebrate and thank those who dedicate their lives to serving the public.

The celebration first started in 1981 and has continued as a way for the public to take a moment to thank the public safety communications community…

911 dispatchers are key link in public safety (FL)

911 dispatchers are key link in public safety (FL)

Before she became a dispatcher for Charlotte County, Kimberly Heffley worked in the Collier County court system.

“I went from one end of the justice system to the other,” Heffley said.

Local law enforcement in Charlotte, DeSoto and Sarasota counties have taken time to praise their dispatch teams online.

“These are the first ‘first responders,’” Sarasota County Sheriff’s Office Capt. Dan Tutko said…

Public Safety Advocate: Communications Tools for First Responders

It is common knowledge that over the past five years the FirstNet Authority and FirstNet (Built with AT&T) have built the only nationwide public-safety broadband network and made it available to all first-responder agencies that opt in to FirstNet. Many new communications tools for first responders have come about as the network has matured but these advances seem to have been taken for granted and they have not received as much attention as they deserve. (Here, “Tools” obviously does not refer to hoses, axes, side-arms, or the like. These tools are hardware and software used primarily on FirstNet.)

Some of these tools began as ideas that were hatched at either the Public Safety Communications Research (PSCR) facility that is part of the National Institute of Standards and Technology (NIST) located in Boulder, Colo., or they were first reviewed and tested at the FirstNet Innovation and Test Lab, also in Boulder…

Idaho dispatchers on the call in times of trouble

Idaho dispatchers on the call in times of trouble

“We’re here to answer the calls when you’re having your worst day,” said Jazmine Eguia, a Nampa Police dispatcher.

NAMPA, Idaho — For 24 hours a day, seven days a week, 911 dispatchers are on the job answering calls for help in emergencies.

“We’re here to answer the calls when you’re having your worst day,” said Jazmine Eguia, an Emergency Communications Officer with the Nampa Police Department.

Eguia has been a dispatcher for 11 years…

Dispatcher Appreciation Week: An inside look at Nampa Police’s 24-hour service (ID)

For 24 hours a day, seven days a week, 911 dispatchers are on the job answering calls for help in emergencies. “We’re here to answer the calls when you’re having your worst day,” said Jazmine Eguia, an Emergency Communications Officer with the Nampa Police Department. Eguia has been a dispatcher for 11 years. “Our days are not typical, they go anything from animal control calls to children locked in vehicles to suicidal subjects to what we call a person down when you don’t know any breathing status, conscious status to cardiac arrests,” she said. Those calls are constant…

Yucaipa’s 911 Dispatcher Chloe Castillo recognized at city council meeting for National Public Safety Telecommunicators week (CA)

Yucaipa’s 911 Dispatcher Chloe Castillo recognized at city council meeting for National Public Safety Telecommunicators week (CA)

During the Yucaipa City Council meeting on Monday, April 11, Yucaipa Fire Chief Grant Malinowski reminded elected officials and public attendees that it was National Public Safety Telecommunicators week and public safety agencies were recognizing their 911 dispatching staff. Chief Malinowski introduced Yucaipa Fire Department’s Chloe Castillo to city council.

“Chloe came to CAL FIRE in 2017 after graduating the Riverside County Sheriff’s Department Police Officer Standards Training Public Safety Dispatching Academy, as well as becoming a certified SWAT tactical dispatcher,” said Malinowski…