by ECC Editor | Apr 19, 2022 | Comm Center News
(WXYZ) — Oakland County Sheriff Michael Bouchard is calling on Congress to fund “Next Generation 9-1-1” to mark the end of National Public Safety Telecommunicators Week.
Next Generation 9-1-1 would enable call centers to receive multimedia data from callers. This would allow 9-1-1 operators to easily send that information to other 9-1-1 centers and first responders in real-time.
The advanced technology would make response time faster and more efficient… READ MORE
by ECC Editor | Apr 19, 2022 | Comm Center News
Apr. 10 – 16 is National Public Safety Telecommunicators Week, and Strathcona County is taking some time to recognize the people on the other end of 9-1-1 calls.
Satina Koscielny is the supervisor of the municipal operational communications centre in Strathcona County. Originally from Manitoba, she got into the field after a friend told her about a job opening.
“I’ve always wanted to join the profession of just helping people, helping the community that I live in,” said Koscielny.
“[They] encouraged me to apply, so kind of on a whim I did. I was successful, and I enjoyed it ever since… READ MORE
by ECC Editor | Apr 19, 2022 | Comm Center News
CLEARFIELD COUNTY, Pa. (WTAJ) –
The need for 9-1-1 centers is clear, but the way call centers operate in the state will be changing entirely.
Currently, 9-1-1 traffic runs along with analog service, provided by phone companies. This means when you call 9-1-1, it’s going along the same phone traffic as any regular call, but that will not be the case for much longer, as the Next Generation 911 is coming to centers across the commonwealth… READ MORE
by ECC Editor | Apr 19, 2022 | Comm Center News
TWIGGS COUNTY, Georgia (41NBC/WMGT) – Twiggs County Sheriff’s Office announced its E-911 Center has another way for people to reach out during emergencies.
Text-To-911 is now available to everyone throughout the County.
The ability to text 911 provides deaf, hard of hearing, or speech impaired communities direct access to 911 services. It also provides access to 911 in situations where safety would be compromised if the caller were speaking out loud; such as domestic violence, home invasions, or active shootings… READ MORE
by ECC Editor | Apr 19, 2022 | Comm Center News
JEROME, Idaho (KMVT/KSVT) — This week was spent honoring dispatchers, as it is National Public Safety Telecommunications Week.
“I constantly tell them, you’re heroes, the unique individuals they are, and the skills they bring, you just won’t find everywhere,” said Brett Reid, the director of SIRCOMM in Jerome.
You won’t ever see them on the scene of an emergency, but 9-1-1 dispatchers are the first person responding when someone needs help… READ MORE
by ECC Editor | Apr 19, 2022 | Comm Center News
EAU CLAIRE, Wis. (WEAU) – Saturday marked the final day of National Public Safety Telecommunicators Week.
Aileen Bush is one of the supervisors for the Eau Claire Police Department’s dispatch center.
“I’ve been here for 21 years,” Bush said.
Bush says she saw the job posting one day and thought being a dispatcher could be a way to help the community and get involved. She says it’s been interesting ever since… READ MORE
