Helotes 911 call center at risk of closing due to operating cost increase (TX)

Helotes 911 call center at risk of closing due to operating cost increase (TX)

HELOTES, Texas — The 911 call center in Helotes is facing an emergency of its own.

The 911 Dispatch Center is at risk of closing if they don’t get necessary equipment upgrades due by July.

City leadership is trying to find a solution before the summer.

In old town Helotes—Velinda Gauna and her husband own the Old Helotes Inn

“It was the first dance hall and third oldest building in Helotes,” Gauna said…

Broward mayor honors two 911 dispatchers for their service (FL)

(WSVN) – On Tuesday afternoon, Broward County Mayor Michael Udine honored two 911 dispatchers for his or her service. “It’s a rewarding job, I’ve been doing it for 35 years, and I don’t remorse a day I joined,” mentioned Cheri Fodera.

Fodera was on obligation Feb. 2, 2021 when two FBI brokers had been killed whereas serving a warrant. She dispatched all out there items to answer the tragic scene.

“I used to be on the dispatcher radio that morning, and a name got here in from an officer saying that somebody was hit,” mentioned Fodera…

Resuscitation science and technology leaders introduce new, groundbreaking T-CPR training and education

DALLAS, April 26, 2022 (GLOBE NEWSWIRE) — A new suite of telecommunicator CPR (T-CPR) training and education programs designed for the first first responders in a sudden cardiac arrest emergency is now available from RQI Partners, the partnership between the American Heart Association® (Association) and Laerdal Medical (Laerdal), to help improve cardiac arrest survival rates in communities nationwide. RQI® Telecommunicator CPR (RQI T-CPR) has expanded to three program and learning tiers, marking a first-ever milestone, and offering emergency communications centers and telecommunicators access to more tailored and cost-effective solutions… READ MORE

Dispatcher Christina Lee recognized for response to plane crash (TN)

Christina Lee has been named “Telecommunicator of the Year 2021” for the Rutherford County Sheriff’s Office for her actions when a plane crashed into Percy Priest Lake, killing seven people.

According to a news release from the sheriff’s office, Lee calmly radioed information to deputies responding to the plane crash on May 29, 2021.

Lee received and processed a significant amount of information that day, said Sgt. Alicia Frogge… READ MORE

Editorial: City councilor isn’t the one who has to answer for 911 calls (NM)

The question isn’t whether City Councilor Louie Sanchez calls 911 too much. It’s whether police are responding in time to prevent serious crimes and save lives. But you wouldn’t know that based on the recent dismissive tone of the Albuquerque Police Department.

Sanchez, who served 25 years with APD before taking office in January, has been pressing city officials about why officers weren’t dispatched after a recent 911 call in which Sanchez reported a man at a gas station hitting another man with the butt of a gun and pointing the gun.

Rather than immediately dispatching officers, the 911 operator said she was setting up a “be on the look out.” Meanwhile, the report of a man pointing and striking another man with a gun got no response for about 50 minutes… READ MORE

Calhoun County Dispatch Authority awards 2022 Employee of the Year (MI)

MARSHALL, Mich. — The Calhoun County Consolidated Dispatch Authority (CCCDA) has named its employee of the year. For 2022, the award has been given to Kate Cole.

Cole began her career as an emergency telecommunicator in 2016. Her interest in the field began during a criminal justice internship. Cole is also a Communication Training Officer, who trains the CCCDA’s newest employees. She is also a member of the Public Education and Relations Committee… READ MORE