State Police Dispatcher Signs Off After 29 Years Working “Hard Gig” (MI)

The average span of an emergency dispatcher’s career is only 3 – 5 years.  Carol Keeler retires on Thursday, June 30, with 29 years served with the Michigan State Police and another five with a different agency.

The job she has performed for over three decades is critical to public safety. A dispatcher is literally THE lifeline for police officers and citizens, during some calls.

“If you asked me five years ago if I thought I had saved lives? The answer was no,” said Keeler. “Looking back now, I realize I have. I’ve talked down suicidal men and women, explained CPR over the phone, and been able to get helpful resources to people. I feel like I have done good.”

Rethinking 911 (AZ)

Tucson’s mayor and police chief say cities need to take a fresh look at how they respond to emergencies.

Speaking in New Orleans Wednesday morning, Mayor Regina Romero referred to the case of Carlos Adrian Ingram Lopez, a Tucson man who died in police custody two years ago, as an example of the need to reform the 9-1-1 system.

Recording between dispatcher, firefighters gives new insight into human smuggling tragedy (TX)

SAN ANTONIO – First responders were not ready for what they found Monday night when they opened an abandoned 18-wheeler on the Southwest Side.

A recording provided by Broadcastify.com shows the communications between City of San Antonio dispatch and those first responders on the scene of the mass casualty event where initially 46 people were found dead inside that 18-wheeler in temperatures that reached around 100 degrees. The death toll would rise to 51, including five children.

READ FULL ARTICLE

Manchester selectmen vote to regionalize safety dispatch | News

MANCHESTER — Despite residents voting against the move, Manchester will regionalize its public safety dispatch operations with North Shore Regional 911 Center of Middleton.

Selectmen voted 4-1 in favor of the move at a meeting last Tuesday. Selectmen are the ultimate authority on all personnel matters — which dispatch service is considered — in town. However, at Town Election this May, voters were asked their opinion on regionalization through a non-binding ballot question. The final tally was 635 in favor and 854 against.