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The average span of an emergency dispatcher’s career is only 3 – 5 years.  Carol Keeler retires on Thursday, June 30, with 29 years served with the Michigan State Police and another five with a different agency.

The job she has performed for over three decades is critical to public safety. A dispatcher is literally THE lifeline for police officers and citizens, during some calls.

“If you asked me five years ago if I thought I had saved lives? The answer was no,” said Keeler. “Looking back now, I realize I have. I’ve talked down suicidal men and women, explained CPR over the phone, and been able to get helpful resources to people. I feel like I have done good.”