OP-ED: WHAT COMMUNITIES CAN LEARN ABOUT CARDIAC RESPONSE FROM DAMAR HAMLIN INCIDENT

GOOD INFORMATION FOR COMMUNICATIONS CENTER STAFF AND FIRST RESPONDERS

The unsettling collapse of Buffalo Bills safety Damar Hamlin during a Monday Night Football game brought sudden cardiac arrest to the attention of millions of Americans. Surviving sudden cardiac arrest relies on immediate medical attention, including cardiopulmonary resuscitation and AED (automated external defibrillator) use. 

READ FULL ARTICLE

Apple seeks 911 dispatcher feedback over Emergency SOS skier misfires

Apple is starting to collect information from dispatchers working in 911 call centers about incorrect calls from skiers’ iPhones triggered by Emergency SOS and Crash Detection.

The introduction of the Crash Detection feature for the iPhone 14 and Apple Watch has led to a rise in calls to emergency services, with false positives leading to unnecessary calls and pulling attention from real emergencies.