Fire departments across Winnebago County leave Mercyhealth’s 911 system (IL)

 Chief Joel Hallstrom braced for a leap of faith.

Since 2019, North Park Fire Protection District depended on Mercyhealth’s Rockcom: the nonprofit’s system dispatched first responders after receiving calls from 911 centers around Winnebago County.

“There’s a bit of a disconnect when the 911 centers have to make a phone call to our dispatch when we were at Rockcom,” said Hallstrom.

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New 911 center launched | (VA)

Published 4:30 pm Wednesday, October 8, 2025

Effective Oct. 1, the new Farmville-Prince Edward Emergency Communication Center began dispatching all 911 calls for fire, EMS and law enforcement for the town of Farmville, Prince Edward County, Longwood University and Hampden-Sydney College.

Calling 911? Soon AI May Answer (MD)

The county’s 911 call center is considering using artificial intelligence to help handle non-emergency calls.

“We’re in the process of determining which service would best serve Montgomery County,” Emergency Communications Center Director Jennifer Reidy-Hall said during a council committee meeting Monday. “And with funding from the 911 board, we plan to implement this technology in the next year.”