WALTON COUNTY, Fla.— A stranded boater received immediate assistance from a dispatcher with the Walton County Sheriff’s Office (WCSO) using the agency’s new video technology, said the WCSO.
As CISA continues to celebrate National Public Safety Telecommunicators Week (NPSTW) and Emergency Communications Month, this is an opportunity to recognize public safety telecommunicators and their dedication, hard work, and commitment to excellence. CISA salutes these professionals and honors the work they do every day.
Anoka County 911 dispatchers answer calls in the basement of the Government Center in downtown Anoka. With its low ceilings, the windowless room is noisy. Though more space is needed, there’s none to be had.
But that’s all about to change.
WRIGHT-PATTERSON AIR FORCE BASE, Ohio – Our Wright-Patterson Air Force Base dispatchers are the first line of response when someone calls 911 with an emergency. Critical to mission success, their responsibility is to relay vital information quickly and clearly in order to provide the right kind of assistance without delay.
Fire, police and EMS agencies, as well as local governments, share their appreciation for emergency dispatchers during the 2023 recognition week
Despite their federal classification as “office and administrative support occupations,” emergency dispatchers are the first line of defense during what could be the worst moment in a person’s life.
9-1-1 serves at the nexus of public safety communications—which is why the 9-1-1 community has always been important to our work at the FirstNet Authority.
A prominent leader in the 9-1-1 community—Renee Gordon, Director of the Emergency Communications Center (ECC) in the City of Alexandria, Virginia—recently joined the FirstNet Authority Board. Renee has led some particularly innovative efforts in remote 9-1-1 operations and in regionalizing ECCs. We asked Renee about the current and future state of 9-1-1, the role of FirstNet in the ECC, and her priorities while serving on the FirstNet Authority Board.
