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HOUSTON, Texas (KTRK) — Julio Ariciaga is among the first people Houstonians talk to when they call 911 for an emergency.
For nearly two years, he’s worked as a call taker at the Houston Emergency Center. He said during a typical busy shift, he answers more than 100 calls a day. After each call, he said he’s automatically put through to the next 911 caller waiting to speak with an emergency responder.