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Three More ECCs Go Live With The Monitoring Association’s ASAP-to-PSAP

by AllThingsECC.com | Jul 11, 2023 | Comm Center News

Seattle, Bell County Texas, and Crawford County, Pa., are the latest to implement TMA’s Automated Secure Alarm Protocol.

Glenview Dispatch partners with AI company to train 911 dispatchers

by AllThingsECC.com | Jul 10, 2023 | Comm Center News

The Glenview Public Safety Dispatch Center is using a new artificial intelligence program to help train new and seasoned 911 dispatchers to handle almost every emergency scenario that the job may throw at them, officials said.

“This is a game changer in the ‘911′ world,” said Brent Reynolds, director of public safety and support services for the village of Glenview.

What AI Could Do for Law Enforcement Communications

by AllThingsECC.com | Jul 10, 2023 | Comm Center News

With its ability to interact with human beings and provide them with answers, artificial
intelligence (AI) has a real place in law enforcement (LE) communications — and it can’t come
into service soon enough!

READ FULL ARTICLE

911 dispatch system in Oakland fails again (CA)

by AllThingsECC.com | Jul 8, 2023 | Comm Center News

(KRON) — Issues continue to plague the city of Oakland’s 911 system. After failing Thursday, the automated system failed for a second time Saturday and was down for hours. However, residents and the city’s police union say the issues have been going on a lot longer than that.

Oakland 911 system restored after police union blasts mayor for system delays (CA)

by AllThingsECC.com | Jul 7, 2023 | Comm Center News

OAKLAND — Oakland’s 911 system was back in service Friday, city officials said, after an interruption that was criticized by the Oakland Police Officers’ Association.

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Power outage causes computer issues with Oakland’s 911 dispatch system (CA)

by AllThingsECC.com | Jul 7, 2023 | Comm Center News

A computer system failure has forced call-takers in Oakland’s high-volume 911 dispatch center to resort to jotting down callers’ information using pen and paper, slowing the city’s ability to respond to emergencies.

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Public Sector Grants Announcements

  • National Telecommunications and Information Administration (NTIA) Grant Deadline ExtendedFebruary 5, 2024
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