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On a tragic day in Fontana, police dispatchers stayed calm amid the chaos (CA)

by AllThingsECC.com | Nov 25, 2023 | Comm Center News

Not only was there a deadly officer-involved shooting on a golf course, but there were also two other terrible incidents in which persons died after being struck by cars that day.

But through it all, the Fontana Police Department’s dispatch team remained calm, focused, and effective, according to Captain Angela Stover.

READ FULL ARTICLE

New software will allow victims to livestream with Salem PD (IL)

by AllThingsECC.com | Nov 24, 2023 | Comm Center News

SALEM — Salem police have announced the launch of the Prepared Live app in their dispatch center. The app will enable their 9-1-1 team to live stream and receive other information from mobile callers in real-time.

California aims to complete NG911 migration statewide by December 2024

by AllThingsECC.com | Nov 22, 2023 | Comm Center News

All public-safety answering point (PSAPs) in the state of California will complete the transition from legacy 911 technology to an IP-based next-generation 911 (NG911) platform by the end of next year, if the new target schedule for the migration is realized.

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911 Emergency Dispatch leaving Clear Creek County, switching to Jeffcom911 (CO)

by AllThingsECC.com | Nov 21, 2023 | Comm Center News

The Jefferson County Communications Center Authority Board of Directors recently agreed to provide emergency communications services for neighboring Clear Creek County. 

911 call center says its misidentified crossing before derailment of Chicago-bound Amtrak train (MI)

by AllThingsECC.com | Nov 20, 2023 | Comm Center News

NEW BUFFALO, Mich. (AP) — A 911 call center on Monday took some responsibility for an Amtrak train derailment last week in southwestern Michigan, saying it misidentified a crossing and contacted a different railroad to warn that a car was stuck on tracks.

Carjacking witness told by dispatcher ‘police wouldn’t be responding’ (WI)

by AllThingsECC.com | Nov 17, 2023 | Comm Center News

An older Milwaukee woman says she was outraged after calling 9 1 1 to report carjacking and was told there would be no police response

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