Objective: The purpose of this qualitative study was to determine the effects of occupational identity on the psychological needs of emergency telecommunicators on and off the job, as well as to learn their recommendations for improvements which would strengthen psychological well-being both onsite and offsite.
TAMPA, Fla. (WFLA) — Tampa Fire Rescue is back online after a faulty dispatch server jilted operation for two days.
Fire Chief Barbara Tripp confirmed the computer-aided dispatch (CAD) experienced a server hardware failure. The agency had to revert to a manual dispatch system in the meantime.
A Hernando County Sheriff’s Office (HCSO) telecommunicator resigned after admitting to investigators that he faked a report that he was wounded when a pair of young men attempted to steal his vehicle at gunpoint.
KANSAS CITY, Mo. — It turns out a simple change to Kansas City’s 911 emergency system that could alleviate long wait times and worker shortages may not be so easy after all.
Members of the Public Safety Communications Users Meeting said they are not able to make a recommendation as to whether a prompt should be added to Kansas City’s 911 system.
VIGO COUNTY, Ind. (WTHI) -Vigo County 911 has had trouble staying on line. Since last week, the phone lines have gone down several times. Its something local dispatchers are prepared for, despite the inconvenience.
Issues with its provider has left dispatch unable to make or receive calls. County leaders say the problem has caused quite the headache.
Seattle, Bell County Texas, and Crawford County, Pa., are the latest to implement TMA’s Automated Secure Alarm Protocol.
