First-Of-Its-Kind Alarm System Allows Glenview To Cut Dispatch Times (IL)
A new system in Glenview’s Public Safety Dispatch Center is expected to save a great deal of time responding to alarm activations.
With rise in complaints about Chatham 911, officials details staff shortages, mapping issues (GA)
When Chatham County christened its integrated 911 call center in October 2023, county leaders heralded its automated efficiency. On camera, Chatham County Manager Michael Kaigler said, “Everybody will have all the information. It will be accurate. There’s no room for error.”
But during a Wednesday afternoon workshop with the Board of County Commissioners, Chatham 911 and Emergency Management Services (EMS) officials attempted to explain the challenges they have faced as reports of unanswered calls, long wait times for ambulance dispatches and complaints about lack of attention and urgency by emergency medical technicians mount.
Over 50 students enroll in first online 911 telecommunicators class (NC)
Richmond Community College accepted over 50 online students from across the state into the first 911 Communications & Operations class that began last fall semester in August.
Colorado teens are learning to take 911 calls in understaffed El Paso County
One of the first lessons Scott Brettell teaches his high school students is the importance of being last.
The last person to stay with someone through their last moments — even if only over the phone.
Hamilton County 911 center targets gamers to recruit dispatchers (TN)
It’s a lifestyle that could make them prime candidates to become 911 call-takers and dispatchers, Bruce Garner, spokesperson for Hamilton County’s 911 district, said. The district has 34 open positions, Garner said.
Sheriff continues support of bill to allow first responders workers comp. for PTSD (KS)
LAWRENCE, Kan. (WIBW) – The Douglas Co. Sheriff will continue his crusade for a bill to pass in the Kansas Legislature to allow first responders, including dispatchers, to be eligible for workers’ compensation for PTSD.
