by AllThingsECC.com | Jan 26, 2024 | Comm Center News
The legislation would ensure Americans reach help when dialing 9-1-1 during natural disasters and make important updates to the classification of 9-1-1 dispatchers.
WASHINGTON – Senators Amy Klobuchar (D-MN), Marsha Blackburn (R-TN), Martin Heinrich (D-NM), and John Thune (R-SD) introduced the Enhancing First Response Act, which would make important updates to our 9-1-1 emergency reporting system to ensure Americans can reach help when they dial 9-1-1 during natural disasters. The legislation will also ensure 9-1-1 dispatchers are recognized as protective service workers to ensure their job classification appropriately recognizes the lifesaving nature of their work. This legislation is also co-sponsored by Senators Angus King (I-ME) and Ted Budd (R-NC).
by AllThingsECC.com | Jan 24, 2024 | Comm Center News
OAKLAND, Calif. – Residents have complained that wait times for 911 in Oakland are too long, but an oversight commission says there’s a loophole, specifically for a medical emergency, when the seconds count.
The direct line for the Oakland Fire Department (OFD) is 510-444-1616, visible on the city website. Some people have started to use this number during medical emergencies, saying that it provides a quicker response than 911.
by AllThingsECC.com | Jan 24, 2024 | Comm Center News
With Bucks County’s computer-aided dispatch (CAD) system out of service due to a cyberattack as of Wednesday, few details on what exactly happened, when the key system may be restored, and who did it have been made public.
The county’s CAD system went down Sunday afternoon.
by AllThingsECC.com | Jan 23, 2024 | Comm Center News
Broward taxpayers are likely to fund a new facility to house the county’s 911 dispatch center. But finding the right location, in part, could hinge on who would retain oversight of the services.
Sheriff Gregory Tony appealed to county commissioners Tuesday with his proposal for a seven-story parking garage, a four-story, 62,750-square-foot building housing a 911 call center and an 11,800-square-foot, on-site day care for up to 100 children of Sheriff’s Office employees. About 85% of the employees are women, Tony said.
by AllThingsECC.com | Jan 22, 2024 | Comm Center News
WICHITA, Kan. — Between screams, the woman told the Sedgwick County 911 call-taker at least three times that she was on fire.
In her panic, the 91-year-old accidentally hung up after dialing 911 on the morning of Jan. 7 . When the county called back, she tried to explain what was happening.
by AllThingsECC.com | Jan 21, 2024 | Comm Center News
There is probably no better opportunity for municipalities to share services and save tax money than in emergency 911 dispatching services. Even when presented with evidence of cost savings and performance improvements through the contracting or outsourcing of police, fire, and ambulance services, some residents still prefer the presence of local first responders directed by local leaders. That feeling is understandable, but there is little reason to believe it extends to emergency operations dispatching. As vital as the service is, if the technology is effective and the operator is properly trained, it makes no difference if the emergency call is answered down the block in Paris, Missouri, or across the ocean in Paris, France.
