Fundraiser launched for granddaughter of EMS dispatcher killed in Burlington shooting

Laura Grant dedicated her life helping care for others.

Now that she’s gone, killed in what friends describe as a “senseless act of violence,” her coworkers are stepping up to make sure that care continues for the person who mattered most to Grant — her granddaughter Zoe.

A GoFundMe Campaign, launched by women who worked with her at the Mississauga Ambulance Communications Centre, is gathering funds to support the three-year-old who Grant was helping raise. More than $9,300 has been collected so far.

Town officials react to Crown Ambulance discontinuing 9-1-1 service

Town officials react to Crown Ambulance discontinuing 9-1-1 service

Presque Isle Fire Department is preparing for the change in ambulance service, which takes effect by 2020. Chief Darrell White says the department operates four ambulances and serves Washburn and Fort Fairfield, in addition to Presque Isle. He says while the transition may require looking at personnel and equipment needs, he’s confident his department will be able to meet the public’s needs and there’s no immediate cause for alarm.

“It would depend on how far – how much further we gotta extend it out – whether we need to look at adding more staff or adding more ambulances. But with four ambulances and Caribou as a mutual aid backup, I – I don’t think we need to hit a panic button right off.

911 board approves budget for new NG911 system

Putnam County 911 board members approved a budget Thursday for a new next generation interface system for 911 dispatchers. 

The Next Generation 911 system, or NG911, is a nationwide, standards-based, digital emergency communications infrastructure that allows voice and multimedia communications between a 9-1-1 caller and a 911 center, and then to the first-responders in the field, according to 911.gov. 

“This is just the interface that dispatchers use to manage the 911 calls as they come in,” said Brandon Smith, assistant Putnam County 911 director.

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New public information campaign aims to educate Mainers about emergency calling and texting to 911

HALLOWELL – The Maine Public Utilities Commission has launched a public information campaign to educate Mainers about calling and texting 911 in an emergency.  Two 30-second public service announcements will began airing statewide in August.

In one PSA, a heart attack emergency is dramatized with a woman calling 911 on her cell phone. This commercial reminds viewers to remain calm and provide answers to three critical questions: What phone number are you calling from? What is the address of the emergency? Exactly what happened?

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Lincoln County dispatchers at the ready for the ring

hey never know what it will be, but the dispatchers at the Lincoln County E-911 office are at the ready for the ring.

On this particular Thursday, three women were manning the mics in a small office tucked away within the maze of hallways behind the main entrance of the Lincoln County Sheriff’s Office. Each sat at a desk before a multi-screen panel. Each of the six screens serves a purpose and sometimes they’ll use more than one on a call.

Parkland dispatcher assists in birth of healthy baby girl

A new baby girl was welcomed into the world on Thursday night with the help of Ambulance emergency medical dispatcher.

Sarah Barczai received a call from an anxious father whose wife was in labour with seventh child.

The parents and their children were driving to the hospital when the new baby de make her arrival faster than expected.