Sarasota dispatchers familiarize themselves with Longboat Key

Sarasota County’s centralized emergency call center is still getting to know Longboat Key after taking over dispatch duties from the town in 2016. On Aug. 13, seven members of the Sarasota Emergency Operations Bureau took a day tour of the island with the goal of becoming better acquainted with its geography, landmarks and idiosyncrasies.

Fire Chief Paul Dezzi and Fire EMS Liaison and PIO Tina Adams led the group on a trek up and down the 10.2-mile island, driving from the fire department headquarters to the north end of the island, then to the south end, then back to the north fire department.

Baby Couldnt Wait, So This Placer County Dispatcher Had To Step Up

PLACER COUNTY (CBS13) – Dispatchers and paramedics worked together to help deliver a baby who apparently just couldn’t wait to make its world debut.

The incident happened back on July 30. The Placer County Sheriff’s Office says dispatcher Brooke Ritzman got a call that day from a man whose wife had gone into labor at home.

Contractions were already coming 30 seconds apart, and paramedics still weren’t there, so Ritzman started talking the couple through preparing for the imminent birth of the already crowning baby.

State of California picksAtos Public Safety to empower 9-1-1 transformation

Atos Public Safety was awarded a 5-year, USD 198 million contract by the State of California to transform the state’s 911 system. Atos Public Safety will serve as the Next Generation 911 Prime Network Service Provider (PNSP) for the initiative.

The company will provide overall management of emergency call flow for the state and integration with the state’s regional ESInets, an emergency services IP network that replaces 25-year-old technology. Through this, California will be able to intelligently route, manage and deliver a broad array of real-time information, including SMS and Real Time Text (RTT) to 911

San Jose Police Dispatcher Accused Of $84K Disability Insurance Fraud

SAN JOSE (CBS SF) – A San Jose police dispatcher has been charged with felony fraud for cashing in disability insurance for more than a year after returning to work, the Santa Clara County District Attorney’s Office announced Tuesday.

Wendy Vaccaro, 41, of Campbell, was arrested in July for the alleged fraud. Prosecutors said her disability was not work-related, and that she first took a leave in March 2017. She returned to work in mid-June 2017, but didn’t notify the insurance company to cease sending her $5,600 monthly checks, prosecutors said.

Lawsuit: 911 dispatcher failed to send ambulance after yak attacked Ore. man

BEND, Ore. — The wife of a 39-year-old central Oregon man gored to death by a yak on his hobby farm is suing Deschutes County’s 911 for $7 million, saying a dispatcher failed to send an ambulance when the man called and tried to ask for help.

Brian Wing moaned in pain but was unable to speak clearly after he dialed 911 on his cell phone from his Redmond area farm on Aug. 16, 2017, according to the lawsuit filed last week. Dispatchers failed to send help, even though 13 seconds into the call the 911 system pinged Wing’s phone and determined it was in the vicinity of one of his neighbors’ lots, the suit states.