PSAP operations: The transformative power of ESInets

It all begins with Next Generation 9-1-1 (NG9-1-1) – the recognition that modern communications technology has far surpassed traditional, narrowband, telephony, voice-centric 911 systems.

The advent of digital communications and the enhanced capabilities of today’s handheld communication devices to send a tremendous amount of data and media beyond just the user’s voice requires a reception system on the telecommunicators’ end of the 9-1-1 call to accommodate current and near-future data delivery.

Dispatcher loses lawsuit over use of gun in shooting

The city of Chicago did not run afoul of the Second Amendment when it fired a police dispatcher for shooting another woman during a traffic altercation, a federal judge held.In a written opinion last week, U.S. District Judge Thomas M. Durkin dismissed with prejudice the lawsuit Keli Calderone brought against the city and two officials with the Office of Emergency Management & Communications.Calderone filed the suit …

Feds: Ex-Kentucky 911 dispatcher made fake social media profiles to get nudes from girls

A former Hardin County emergency dispatcher accused of creating fake social media profiles to obtain nude images of minors has been indicted in federal court.

Christopher J. Carroll, 20, is scheduled to appear Thursday for an arraignment hearing in U.S. District Court in Louisville after a grand jury indicted him Sept. 11 on one count of receiving child pornography.

The former Hardin County E-911 Center dispatcher was arrested in January and charged at the state level with more than 160 sex crimes after he allegedly created false

Just How Well Do Medical Alert Devices Work?

Most of us think of medical alert devices as a lifeline for older adults living alone, and the North American market for personal emergency response systems (PERS) is projected to top $3 billion next year, according to Security Systems News, a security industry trade publication. However, an independent consumer advocacy group says that families should understand what a loved one’s medical alert device can and can’t do before they sign up for a service.