ACLU threatens lawsuit after city ignored rape of Nome 911 dispatcher

ANCHORAGE (KTUU) – The City of Nome is facing the threat of a lawsuit from the American Civil Liberties Union following what the latter is calling systemic and decades-long indifference toward Alaska Native women, as exemplified in a 2017 case of sexual assault that went ignored by the victim’s colleagues in public safety.

Clarice Hardy was working as a police dispatcher in March of 2017 when she says she was raped in her home. Along with video evidence, she filed a complaint with the Nome Police Department, which failed to investigate her claims. Her complaint documenting an act of sexual violence never even received a case number and the video evidence from Snapchat was automatically erased after 30 days, according to the ACLU.

Bristol dispatcher receives award for helping to save woman who tried to hang herself

BRISTOL, Tenn. — A dispatcher with the Bristol Tennessee Police Department received an award for taking measures which helped save the life of woman who had tried to hang herself.

Jessica Donihe, who has been with the department for four years, was honored during the annual First Responder Recognition Awards in Nashville on September 11. The award stems from an emergency call she answered in March 2018 and her persistent efforts to dispatch help.

A 911 Dispatcher Dismissed a Report of Teenagers Beating a Homeless Man in Downtown Portland

When Gary Granger saw four teenagers kicking and beating a homeless man in downtown Portland on Aug. 31, he called the cops.

It was almost midnight on a Saturday, and Granger, 60, was walking downtown, photographing nests of crows. He saw the four teenage boys assaulting the homeless man at the corner of Southwest 1st Avenue and Morrison Street, one block from where he stood. He photographed the attack as he called 911.

City of Albany dealing with dispatcher shortage

ALBANY, N.Y. (WRGB) – “We’re working them to the point of just breaking them,” said Albany Police Officers Union President Greg McGee.

McGee says the city’s dispatchers are beyond tired, they’re exhausted.

“Some of these guys are working four or five doubles in a row,” he said.

McGee says they’re dealing with a staffing crisis.

“We’re budgeted for 39 dispatchers, we currently only have….

Text to 9-1-1 Now Available in Most Areas of Santa Clara County

The texting service is for emergencies only, when the caller has hearing and/or speech impairment or cannot safely call 9-1-1

WHAT: 

Text to 9-1-1 is a new option that will help those who are deaf, hard of hearing, speech impaired, and anyone who feels unsafe speaking over the phone.   County leaders and public safety personnel will announce the availability of Text to 9-1-1 services in most areas of Santa Clara County and speak about the significance of this option for the public, explain how it works and perform a live demonstration of Text to 9-1-1. Media outlets will have the opportunity to film b-roll and take photos of communications dispatchers working at the County 9-1-1 Communications Center. ASL interpreters will be at the event.  

WHO:  

Supervisor Cindy Chavez, Vice President, County of Santa Clara Board of Supervisors Jeffrey V. Smith, County of Santa Clara County Executive Miguel Márquez, County of Santa Clara Chief Operating Officer Chief Tony Bowden, Santa Clara County Fire Department Heather Plamondon, County 9-1-1 Communications Director Assistant Chief Reginald Williams, San Jose Fire Department Public Safety Officials from cities in Santa Clara County  

WHEN:

Wednesday, Sept. 25, 2019, 10:30 – 11:30 a.m. (news conference, live demonstration, and b-roll of dispatchers)  

WHERE:

County of Santa Clara 9-1-1 Communications Department 2700 Carol Drive San Jose, CA 95125  

WHY:

Dialing 9-1-1 in an emergency is still the preferred way to request help, and the public is reminded to “Call if you can. Text if you can’t.” The Text to 9-1-1 service is now available in the unincorporated areas of Santa Clara County and most local jurisdictions to provide an additional layer of service to enhance the public’s safety. However, text to 9-1-1 should only be used during emergencies when callers cannot safely call 9-1-1 or have hearing or speech impairments.