County hires Wash. man as new 911 director

After a four-month nationwide search, Tim Martindale has been named the new 911 director for Gallatin County.

Martindale has more than 14 years of experience in 911 communications. He started his career as a dispatcher for Pacific County Communications in Washington state, and worked his way up to the director’s position.

As director in Pacific County, Martindale oversaw the installation of a new radio system, new phones and text-to-911 software, as well as the….

Read More….

More officers, upgraded 9-1-1 push Sarnia police costs higher

The proposed 2020 Sarnia police budget calls for a 7.1 per cent increase over 2019.

A $25,547,351 operating draft, presented to the police services board Thursday morning, includes $339,533 for four new officers that would raise the uniform complement to 115.

Chief Norm Hansen said the proposed increase is also directly related to federal legislation requiring that all municipalities implement the Next-generation 911 system by 2023.

Emergency dispatchers experience stressful, rewarding work

JEROME. Idaho (KMVT/KSVT) Dispatch centers across the country are having a hard time keeping people in the job. The job poses many challenges, but can also be very rewarding.

Southern Idaho Regional Communications Center is a dispatch center located in Jerome that serves four counties in the Magic Valley. The center operates 24/7.

“You’re dealing with everybody’s calls, considering they’re calling usually on their worst day,” said SIRCOMM supervisor Tamra Mulliner. “It’s not like they’re calling to say, ‘Hi, how was your day?’ They’re calling because something is completely wrong in their world, and we are the first….

2-1-1 could help alleviate stress on 9-1-1

TOLEDO, Ohio — A push is underway by the city of Toledo and the United Way to make sure you get the resources you need. 

The long-term goal is for people to think of 2-1-1, the United Way hotline number, as a resource to call besides 9-1-1 if they are dealing with a non-emergency crisis and need help.

“The expansion of 2-1-1 is going to decrease the pressure on 9-1-1 services. 9-1-1 calls become very expensive,” Toledo Director of Neighborhoods and Business Development Amy Sackman Odum said.

Lexington Council Members Get Update On 9-1-1

The director of Lexington’s enhanced 911 emergency call program outlined staffing issues to a city council committee this week.  Emergency calls for help have increased significantly over the past two decades.

Enhanced 911 Director Robert Stack said there are currently 10 vacancies in a 75 person department.  Dspite the staffing issues, he noted more than 98% of emergency calls are answered within ten seconds.  But Stack said growing cell phone usage is creating challenges.

“Lexington’s population grew 23% in the last 21 years.  Our calls to 911 grew 55.3%.  But, ….