Pitkin County 911 Dispatchers Become First Responders

Pitkin County 911 dispatchers will be among the few in the country, and the first in Colorado, to now be recognized as first responders. 

All Pitkin County emergency dispatchers are trained to give potentially lifesaving instructions over the phone, like CPR, childbirth and bleeding control. In the first six months of 2019, emergency dispatchers in the county have provided medical guidance to over 200 callers. 

Because of this, Pitkin County said 911 dispatchers should have the more prestigious title of first responder, giving them better

NG911 Services Accelerates Location-Based Routing for NG9-1-1

KENNEWICK, WA, US, October 8, 2019 /EINPresswire.com/ — NG911 Services, experts in the value of Next Generation 9-1-1, today announces its Seraphim Location Services. “Public Safety does an amazing job serving their constituents but needs better location data for routing wireless 9-1-1 calls,” says Don Mitchell co-founder NG911 Services.

NG911 Services is launching its Location-Based Routing Evaluator for limited use while announcing the future availability of its cloud-based Seraphim Location Services, including Location Work-flow Manager, Designated Location Manager (patent pending), and First Responder Dashboard.

Public Safety Has Lost A True Giant In The 9-1-1 Industry

Public Safety Has Lost A True Giant In The 9-1-1 Industry

Doug Edmonds just recently passed away. He was truly a pioneer and giant in our industry and will be missed by many of us. Over the years Doug was always there to support and be part of this great industry with his knowledge, wisdom, humor and kind heart. Here is a little about Doug but it doesn’t truly represent nor do full justice to all he gave to this industry

Douglas F. Edmonds, ENP, age 79, an APCO Presidential Award winner, the 2010 NENA Stanton Award recipient and NENA Hall of Fame member died September 12, 2019, from complications after a lengthy illness. Doug was a former Johnson County, Iowa Sheriff’s Office executive before assuming the duties of Executive Director at Northwest Central Dispatch in Arlington Heights, IL, which at that time was the largest consolidated dispatch center in Illinois.  He served Northwest Central from 1986 until his retirement in 2005.  An active participant of both IL APCO and IL NENA, Doug served both organizations in various capacities including officer positions with both.  Doug received a plethora of awards and was recognized as the PSAP Director of the Year in Illinois several times.  Doug held a Master Degree in Public Administration from the University of Iowa and was a Graduate of the FBI National Academy.  He was a frequent speaker at State and National NENA and APCO conferences.  Additionally, he was an original member of the National Joint TERT Initiative (APCO and NENA) and later served as the NENA Co-Chair of the NJTI for six years. Managing NJTI, the first joint project of NENA and APCO, his professional devotion to TERT grew the program from three States to over fifteen States that had FEMA recognized TERT Teams.  A humble man, who avoided the limelight, Doug believed in mentoring subordinates throughout his public safety career and many rose through the ranks to become PSAP Directors.

He loved his trips to Singapore and Thailand which he visited often.  On one such trip he presented to Singapore Civil Defense authorities the rationale for EMD pre arrival instructions which they subsequently adopted. Doug loved a good story, had a wonderful sense of humor, a warm smile and a gentle demeanor.

Please support the Huron County 9-1-1 levy, and here's why

In response to Lynne Bayley’s viewpoint last week, I believe the residents of Huron County should hear my response. My name is Tacy Bond and I am the 9-1-1 coordinator for Huron County. I started on Jan. 1, 2018. I worked as a telecommunicator for Norwalk Police Department for 18 years and left there after 20 years to begin this endeavor.

Ms. Bayley asks why nothing has been addressed over the last several years and that is incorrect. The previous EMA director was responsible for both EMA and 9-1-1, the ever- changing technology of 9-1-1 demands a full-time position and it was unfair to expect him to handle both jobs. He did the best he could in the situation and always informed every one of the upcoming changes. He dealt with the same funding issues I am dealing with as the state has not increased the wireless surcharge fee. The talk of a levy has been discussed for the last 5+ years and was continually passed over because no one wants to raise taxes.

Obviously, increasing 9-1- 1 cellular fees would….

TMA Now Issuing Certificates of Verification for FirstNet Services

MCLEAN, Va. — The Monitoring Association has begun issuing TMA Certificates of Verification to qualifying alarm companies to support review of eligibility for FirstNet services.

In April, TMA reached an agreement with AT&T to provide qualified alarm companies with a TMA Certificate of Verification that will enable them to apply for eligibility to use FirstNet services for alarm transport communications.

TMA will be issuing certificates to those companies that meet accepted alarm industry standards that result in the transmission of public safety-related alarms from ….

A 911 Dispatcher Was Able To Talk A Couple Through Delivering Their Baby In Their Own Bathtub

A 911 dispatcher was able to talk a couple through a nerve-wracking situation. Missy Piche answered a call at 8:34 am.

Calling 911 was a panicked Ryan Howell, whose wife, Devinne, was in labor.

Devinne had called Ryan to let him know she was in labor. He rushed home from work, but by the time those 20 minutes had passed, things had progressed considerably. The couple knew they wouldn’t have time to make it to the hospital before their baby arrived. Thankfully, Missy was there to coach them through.

“She (Devinne) was at first on the toilet and I say, ‘You got to ….